Dark Souls- "Game's region does not match your console region"

Discus and support Dark Souls- "Game's region does not match your console region" in XBoX Games and Apps to solve the problem; Physical destination: U.S. Account destination: U.S. ISP: Time Warner Cable Game trying to download : Dark Souls EU console and then I have moved... Discussion in 'XBoX Games and Apps' started by erfan alhussami, Jun 3, 2014.

  1. Dark Souls- "Game's region does not match your console region"


    Physical destination: U.S.

    Account destination: U.S.

    ISP: Time Warner Cable

    Game trying to download : Dark Souls

    EU console and then I have moved to the U.S., my account has been migrated and I have been downloading games for gold, starting with dungeon defenders ending with Dark Souls. Nothing has caused any trouble, except Dark Souls. "Game's region does not
    support your console" was the excuse. I have contacted Microsoft support 3 times. It ended up with raising my case to the advocacy team. They will reply within 72 hours. I am certain it has nothing to do with my U.S. locale or my migration. It is something
    within the console, I think that this game is region locked. Dark souls does not have a free-to-all region format, but instead it downloads the NTSC for our U.S. accounts, while our consoles are PAL based. That's the only explanation I have. I will update
    as soon as I have updates.

    :)
     
    erfan alhussami, Jun 3, 2014
    #1
  2. Can't download Dark Souls via Games On Demand (Gold DOTW)

    People of South Africa, I have an EU console and I reside in the U.S. , I think PAL consoles in which we have in common are not able to operate Dark Souls. Game's region does not match with the console's error.
     
    erfan alhussami, Jun 3, 2014
    #2
  3. ngocphi
    ngocphi Guest
    DLC Not Downloading Properly

    Ok since dark souls is region locked does your account region match your actual region if not that would be why
     
    ngocphi, Jun 3, 2014
    #3
  4. ngocphi
    ngocphi Guest

    Dark Souls- "Game's region does not match your console region"

    That would be why

    This has Been stated in many threads and offical ms help pages on That error
     
    ngocphi, Jun 3, 2014
    #4
  5. Really? I am correct...? Can you please show me the threads and the official ms help pages?

    What do I need to do...? Make an account that matches my console or something?
     
    erfan alhussami, Jun 3, 2014
    #5
  6. The console must be the same region as the game. I.E. A US console in UK can't download the UK game, vise versa. The country is downloaded must be the same region as the console.
     
    Andy Mulligan, Jun 9, 2014
    #6
  7. Okay It is now with Dishonored that it is not available for consoles in my region. I bought my Xbox in Germany and I'm living in US with a US account.

    I know there's hardly any solution to this but can we get an alternate game instead of Dishonored?

    Otherwise Games with gold policy doesn't make sense.

    And is there no way I can play Dishonored for free now?
     
    LovelessRain83, Aug 16, 2014
    #7
  8. ngocphi
    ngocphi Guest

    Dark Souls- "Game's region does not match your console region"

    The policy actually make sense typically you don't buy a console out of region

    If you want to play a localized game you must have a localized console

    Or in this case an ntsc console

    Console region

    Account region

    Game region must match
     
    ngocphi, Aug 16, 2014
    #8
  9. ngocphi
    ngocphi Guest
    You can since younhav a us account you need a ntsc or a US console

    Or you will continue to have issues with games especially discs since a lot of them are not region free
     
    ngocphi, Aug 16, 2014
    #9
  10. Paulzkie
    Paulzkie Guest
    Same problem here with dishonored. I have been waiting for it since the announcement. I agree they should at least have an alternative for it. My console is in asian.
     
    Paulzkie, Aug 16, 2014
    #10
  11. Okay suppose i live in Germany with a german account,..

    Would i be able to download dishonored then?
     
    LovelessRain83, Aug 17, 2014
    #11
  12. ngocphi
    ngocphi Guest
    Yep

    but only if you queued the dishonored in a German account while it was free. Content doesn't transfer between regions
     
    ngocphi, Aug 17, 2014
    #12
  13. FlUfFy GoH t
    FlUfFy GoH t Guest

    Dark Souls- "Game's region does not match your console region"

    Im going threw the same thing....Canadian console in New Zealand. Im able to download some games but not others......sucks.....
     
    FlUfFy GoH t, Nov 1, 2018
    #13
  14. ngocphi Win User

    DLC Not Downloading Properly

    Ok since dark souls is region locked does your account region match your actual region if not that would be why
  15. erfan alhussami Win User

    Can't download Dark Souls via Games On Demand (Gold DOTW)

    People of South Africa, I have an EU console and I reside in the U.S. , I think PAL consoles in which we have in common are not able to operate Dark Souls. Game's region does not match with the console's error.
  16. John Duran Win User

    Dark Souls - "This game's region does not match this console."

    FYI: "This game's region does not match this console" error message. Ok, I have a US console in Sweden region. In order for me to get Dark Souls to download, I had to migrate back to US to match my console and now it is downloading even though I am physically
    still here in Sweden. I just hope this won't affect the upcoming Games with Gold games. ciao John
  17. Smwutches Win User

    Live in Japan, can't redeem game codes.

    In order to download region locked games, your account region has to match your physical location and you have to be in a region where the games are available. Since Dark Souls and Gears 2 are not available in Japan, you won't be able to download them.
    Fallout 3 is available so you should be able to download it as long as your account region matches.
  18. ngocphi Win User

    i bought skyrim from xbox marketplace the game wont download

    @rever and dark

    Does your account region match your physical region ?

    If not that would be why as both are region locked
Thema:

Dark Souls- "Game's region does not match your console region"

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