Dark Souls 3

it says on the description on Dark Souls 3 that after 7-10 days of purchase, I should receive an email with a downloadable code for Dark Souls 1 and I never received that code

Purchase date is Feb 18th, 2016

:)

 

Dark Souls Code not received

I pre-ordered Dark Souls 3 with promotion for the free backwards compatible Dark Souls. Dark Souls 3 is great but have not received code to download Dark Souls.

Thanks for any help you can provide.

 

Never received promo code for Dark Souls 1 after preordering Dark Souls 3

I pre-ordered Dark Souls 3 and never received my code for Dark Souls 1.

Promotion Details: Pre-order dark souls 3 and get a code for Dark Souls 1 emailed in 10-14 days.

Date of Purchase: April 07, 2016

Promo Item(s): Dark Souls 1

 

Im in the exact same situation, bought on the same date aswell! Feb 18th/16

 

Heya Dont Blow and NightsArchitect!

Sincere apologies for the delayed code send. We're definitely aware of this issue, and we've got everything sorted out. We're aiming to send the next batch by the end of this week, and you can expect to get your codes this week.

Thank you for your patience!