Dark Souls 3 Preorder Bonus Code

Gamertag:

Havent received my Dark Souls One code and Ive waited far past the 7-10 days

:)

 

Dark Souls BC

Just wanted to know if I own a copy of dark souls will this now work on my xbox one seeing as this is now a digital preorder bonus when you buy dark souls 3 through the store?

 

Message with code has gone

So I preordered Dark Souls 3 some time around March last year. The issue is that as a preorder bonus I received Dark Souls 1 as a code in a message from Xbox around May. I never used the code due to storage but now the message is gone, I did not delete the
message it is just no longer in my messages. So can the message be retrieved or can the code for Dark Souls be retrieved?

 

This is 12 days and still no code for DS1 after pre-ordering Dark Souls 3.

 

Hey guys,

Sincere apologies for the delayed code send. We're definitely aware of this issue, and we've passed your information along to the appropriate team for this promotion. Keep an eye out on your Xbox Live messages, as our next batch is aimed for the end of this
week.

Thank you for your patience!