Dark Souls 3 Deluxe and Dark Souls 1 pre-order bundle, not credited

OneReif · Jun 27, 2016

I was never credited with Dark Souls 1 to my account after I pre-ordered Dark Souls 3 Deluxe on 3/24. Can anyone help confirm I should have been?

:)

Julimo-DDB4EA05-D008-4318-BC93-5B4C98438A19 · Jun 27, 2016

Dark Souls 3 pre ordered, no pre order bonus code supplied.

i did pree order dark souls III deluxe edition februrary 17, 2016 and i havnt got dark souls 1 code ye

MidniteDuder · Jun 27, 2016

dark souls code

on 2/18/16 pre ordered dark souls 3 deluxe edition and haven't received dark souls 1 code yet

Misses Quinzel · Jun 28, 2016

Hey, Reif! I've sent you a Forums private message. You can check them
here!

tmdaras

@DENAz666, that is either a blatant lie, or you need to check your sources.

1.) The link you provided is broken.

2.) It does not say get Dark Souls on 360, nor does it say playable on the One "at a later date."

Note: These are as of 3/4/2016 9:04 EST.

Read:

Dark Souls III - Deluxe Edition Pre-order

"Bundle Description:For a limited time, purchase a digital pre-order of the DARK SOULS™ III Deluxe Edition on the Xbox One Store and
get Dark Souls playable on Xbox One. The code for Dark Souls will be delivered to your Xbox message center in 7-10 days. You can redeem the code on your Xbox One console or at xbox.com/redeemcode."

https://store.xbox.com/en-US/Xbox-One/Bundle/DARK-SOULS-III-Deluxe-Edition-Pre-order/e947d812-0d3c-464c-a3df-b8b8ec293508#gameDetailsSection

Dark Souls III

"Game Description:For a limited time, purchase a digital pre-order of DARK SOULS™ III on the Xbox One Store and
get the original Dark Souls playable on Xbox One. The code for Dark Souls will be delivered to your Xbox message center in 7-10 days. You can redeem the code on your Xbox One console or at xbox.com/redeemcode."

https://store.xbox.com/en-US/Xbox-One/Games/DARK-SOULS-III/3e93f844-7853-4a59-8453-a5dca4d22b66

Not sure who exactly is at fault here, but it needs to be made known, and an apology needs to be made. Many people were wrongly encouraged to pre-order this game, and this is not right. Fix it.

RuNotNtertainD

I pre-ordered Dark Souls 3 Deluxe Edition and have not received the code for Dark Souls 1 yet. It is past 10 days and I talked to an Xbox Support Team Agent and he told me to make a post here. Gamertag is

Cpt killzz

i Pre orderd dark souls 3 deluxe edition and was told by an xbox supporter to wright here for a code for xbox one dark souls.

jrubio910

Can anybody help me figure out where to find my dark souls 1 download code? I've had the pre order version of dark souls 3 for a week now and dark souls 1 hasn't showed up.

wetdot

Hello, I pre-ordered Dark Souls 3 on the 18th of February and still haven't received by Dark Souls 1 code. Could this please be resolved?

Dark Souls 3 Deluxe and Dark Souls 1 pre-order bundle, not credited