Dark souls 1 code incomplete

I bought dark souls 3 Physical copy and received an incomplete redeem code for dark souls one.

:)

 

Never received promo code for Dark Souls 1 after preordering Dark Souls 3

I pre-ordered Dark Souls 3 and never received my code for Dark Souls 1.

Promotion Details: Pre-order dark souls 3 and get a code for Dark Souls 1 emailed in 10-14 days.

Date of Purchase: April 07, 2016

Promo Item(s): Dark Souls 1

 

Dark souls 1 game for ordering dark souls 3

Just out of curiosity, did you get an incomplete character code for Dark Souls? If so then I'm having the same problem and I'm waiting for help.

 

Pleasee read the card

Usually short codes have to be redeemed on special website not xbox live

Usually listdd on the booklet or card

 

Hey IZ Battousai ZI,

Would you be able to link me to a picture of your Dark Souls card in a private message? You can use OneDrive or any other popular image hosting website to send that picture.

To private message me, click the tiny envelope below my post. Thanks!

 

Hey, IZ Battousai ZI! It actually appears that Bandai Namco is going to take over support for this. Can you please
reach out to them for further assistance? We had sent this situation up to the right team, and they worked it out to ensure you are getting the proper assistance. Thanks for understanding!

 

I just got my physical copy tonight from GameStop and my code was incomplete as well. 22/25 Characters so this may not be just an isolated misprint. Unfortunately, googling wasn't very helpful in finding answers. I'm thankful to have thought of checking
the forums though for this issue.

 

Hey, TKE blaZe 280! Glad to see we were able to point you in the right direction! Hopefully Bandai Namco can get you fully sorted out.