Dark Souls 1 Backwards Compatibility code missing numbers.

I just received my Dark Souls 3 Collectors Edition in the mail today. I knew that the game would come with a code to redeem in order to receive Dark Souls 1 on the Xbox One. However, my code for the game is currently missing three characters off the end.

:)

 

No Dark Souls 1 with My Dark Souls 3 preorder

I waited the the 10 days that my Dark souls code should have came in and I didn't get I do need a code so I can get My Dark souls for backwards compatibility

 

Dark souls code for xbox one

I preordered dark souls 3 to get the code for dark souls 1 I pre ordered on Feb 16th it is no march 3rd. I got my code for dark souls 1 today march 3rd but when I try to redeem the code it says I already own this game but when I lock for it in my downloads
it isn't there for my xbox one and that is where I wanna play it. When will dark souls 1 be backwards compatibility on the XBOX ONE so I can redeem my code and play my game.

 

Hey GunSmithie,

The 22 character code is an issue that our friends at Namco Bandai requested to directly assist with. You can get a hold of them here:

• BANDAI NAMCO Support (US): BANDAI NAMCO Entertainment America
  
• BANDAI NAMCO Support (EU): Customer support
  
• BANDAI NAMCO Support (Asia): http://xbx.lv/1qoHZwo
  

Feel free to keep us posted!