Dark fire Bundle

Hi JordanNietfeld,

Have you logged into your Xbox Fortnite account? You may find as you purchased / redeemed from the Microsoft Store you may have to log into the game on the Xbox console first before it gets added to your skin collection.

Lo más seguro es que tengas que entrar desde el xbox para que te aparezca lo que canjeaste.

-[Translation - The safest thing is that you have to enter from the xbox so that what you exchanged appears.]

I also redeem my darkfire bundle on Microsoft.com/redeem on my mobile device. But when I click install on my devices it says i have none, but I put my Xboxs serial number in and it said device added. I'm really confused about this.

Hello JoaquinHopkinss,

Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We will be
more than happy to answer any questions or provide solutions for any issues. Thank you again and happy gaming
JoaquinHopkinss!

Hi Alan,

Thanks for reaching out to the forums. We see you have a question on transferring items. Unfortunately, there is no way of transferring these items from one account to another. You could refund the purchase and then purchase on the correct account.

Click here to learn How
to complete the refund request form.

Hope this helps.

Brad