D-Link DCM-202: Connection problems

D-Link DCM-202 (Modem): Connection problems
Hello LifeoFreche!

Thanks for using the xbox forums! After you had tried the hard reset, which two connection errors are you getting?

Troubleshooting for Xbox One connection issues is divided into two general categories:

• Can’t connect: The console is unable to detect or connect to your home network, or can’t establish an Internet connection, or can’t connect to Xbox Live. All of these types of issues fall under network connection errors.
• Poor connection quality: Although the console is able to connect to Xbox Live, there are connection quality issues, such as poor streaming quality, random disconnects, or slow performance. All of these types of issues fall under multiplayer
  connection errors(even if multiplayer gaming is not involved).

Describe the general type of network connection issue you are experiencing:

[table][tr][td]MY CONSOLE CAN’T CONNECT TO XBOX LIVE.[/td][td][/td][/tr][/table]

If you could narrow down which step you can't get to that help us help you better. (The info on the top says I can connect but experiencing connection issues)

:)