Cyberpunk refund is still declined

Steven Lorenzano · Dec 20, 2020

Its
been two whole days since ive replied to the closure email after they said “we’ll approve it” they never did. I’m starting to get a little angry, this is taking too long. Does anyone one know when they will actually “approve it”

:)

Noahrocha

Same here, wont let me call cust service, then virtual help finishes by saying I need to call cust service! Back to aquare one! Now its a matter of principle, they need to honor they’re promise.

CallumBrown8

Im having the exact same time, replied to the email 5 times and still not heard anything

Smwutches

Make sure you were charged when you originally pre-ordered. If you pre-order using a credit card/Paypal, you're not charged until within 10 days of the games release. So if you weren't charged when you originally pre-ordered, you would not receive a refund.
The order would have just been cancelled. You're only charged at the time of pre-order if you pay with your Microsoft account balance.

SpeeboMontereo

I was charged, but never received my money back for the refund. I've been checking my account for months now, I was kinda hoping this was just some error on the Microsoft play store, but when I go to click on the game it says I need to reorder it.. but
I shouldn't have to spend an extra 60 on it..

HmanAU

Hey Jesse sorry to get back to you so late my refund has been declined because I've maxed out my refunds. I refunded the skins before but got declined for the same reason but were still taken away from my after they were declined

Cyberpunk refund is still declined