Cyber Monday Purchasing Issue

I'm hoping I can have some help with an issue i experienced on cyber Monday. So I came home from work and booted up the new Xbox one S my wife got me to replace the one we lost while moving along with the Battlefield 1 disc that was inside. Saw a deal for
Battlefield 1:Revolution for $29.99 and was ecstatic as you can imagine. Only that when I tried to buy the digital copy, nothing happened. As in I pressed "buy" and nothing happened, did not go to the next screen, did not ask me to confirm purchase...nothing
- no matter how many times I pressed it. My controller was working as i was able to go to other areas of the screen, but nothing I did allowed me to activate any buttons. I have had my account for 16yrs and have made online through the Xbox live menus before
so I am familiar with the process. Unfortunately it was around 10:15pm at this point and I had to give up without the purchase and go to sleep as I had to be up at 3am for work. Figured I'd call the next day after work and see if I can have it resolved.

The following day the price went back up to $59.99

I called Xbox Live customer support and I first spoke to "Fabian"; I explained my unfortunate situation and he mentioned that Microsoft might be able to do a one time courtesy of honoring the price from the previous day and then began my first of five transferred
calls. In the end nobody on the calls was able to help me, NOT from lack of trying but simply did not know how or did not have the authority. Hoping I can find an answer here.

:)

 

GameStop Cyber Monday Sneak Peek

Cyber Monday is the worst name I have ever heard. Cyber Monday = LOL.

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I just bought Sleeping Dogs brand new for 19.99.

 

Cyber Monday deals

Welcome to xbox. Here:

Xbox Live's Major Nelson

 

Unfortunately once a promotion ends, there is no way to get that price unless it goes on sale again.