Customer support

Discus and support Customer support in XBoX on Consoles to solve the problem; When im attempting to have a conversation on chat support its asking for my first and last name in the required fields section. All of this information... Discussion in 'XBoX on Consoles' started by SnugOlive159961, Apr 23, 2016.

  1. SnugOlive159961
    SnugOlive159961 Guest

    Customer support


    When im attempting to have a conversation on chat support its asking for my first and last name in the required fields section. All of this information has been filled out in my account quite some time ago and im unable to fill in the "required field" section.
    Please help, ive been trying to make contact with chat support for 2 days now. Thanks.

    :)
     
    SnugOlive159961, Apr 23, 2016
    #1
  2. XBF Diego M
    XBF Diego M Guest
    Customer Support

    Hey Rubby,

    I'm sorry to hear of any issues that you may be experiencing.

    I split your post to make it a separate
    thread     so that we can assist you directly. One of our forum moderators has already answered you over there.

    Thank you!
     
    XBF Diego M, Apr 23, 2016
    #2
  3. Rubby DuB BuB
    Rubby DuB BuB Guest
    Customer Support

    Need help with update e100 please need my xbox
     
    Rubby DuB BuB, Apr 23, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Customer support

    If you can't contact chat support, try phone support. 1-800-4my-xbox if you're in the US/Canada or if you post your region I can get the number for you.
     
    Smwutches, Apr 24, 2016
    #4
  5. XBF Diego M Win User

    Customer Support

    Hey Rubby,

    I'm sorry to hear of any issues that you may be experiencing.

    I split your post to make it a separate
    thread     so that we can assist you directly. One of our forum moderators has already answered you over there.

    Thank you!
  6. Smwutches Win User

    customer support

    If you're not getting the options to chat with support or request a call back, change your category/topic. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
  7. DiceSeemore311 Win User

    Customer support

    The best way to reach Live Support would be here:
    https://support.xbox.com/contact-us

    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support


    [​IMG]
    This what I get when I go to support.
  8. Isbad1 Win User

    Customer support

    Ive tried it atleast 10 times in the last 24hrs and keeps saying the same thing, telling me to check my internet or this isnt working right now, try again later.
  9. ClutchInAction Win User

    Customer support

    I am having the same issue! The item was delivered and repair order tracking has not moved. Ive tried every which way to contact them. Phone calls and chat not active for this issue. Social media getting me no where...?! Is it possible to contact the repair
    centre??
Thema:

Customer support

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