Customer support problem

Discus and support Customer support problem in XBoX Accessibility to solve the problem; Ive called customer support 3 times today and 2 of the calls were disconnected in the first minute. the other one lasted 45 minutes before... Discussion in 'XBoX Accessibility' started by JoshG123, Nov 11, 2020.

  1. JoshG123
    JoshG123 Guest

    Customer support problem


    Ive called customer support 3 times today and 2 of the calls were disconnected in the first minute. the other one lasted 45 minutes before disconnecting. i do not even get a call back from them and have to go back in the 90 minute line. it is getting ridiculous
    how incompetent customer service is with Microsoft. how am i ever supposed to get my issue solved? there is also no way for me to contact them directly so i just have to keep waiting

    :)
     
    JoshG123, Nov 11, 2020
    #1
  2. D4vid 360 Win User

    No customer support for my problem

    Are you sure the controller has actually a warranty? If it says thar message, that means your serial number has no warranty on it. You can always try to contact the stoee where you bought the controller.
  3. Eden0032 Win User

    No customer support for my problem

    Hi.

    When using the online service portal at
    http://devicesupport.microsoft.com     you need to register your Xbox One console first. Once that console is registered, you can replace an accessory (aka the controller) from there.

    -
  4. D4vid 360 Win User

    No customer support for my problem

    Are you sure the controller has actually a warranty? If it says thar message, that means your serial number has no warranty on it. You can always try to contact the stoee where you bought the controller.
  5. XBF Diego M Win User

    Customer Support

    Hey Rubby,

    I'm sorry to hear of any issues that you may be experiencing.

    I split your post to make it a separate
    thread     so that we can assist you directly. One of our forum moderators has already answered you over there.

    Thank you!
  6. Smwutches Win User

    customer support

    If you're not getting the options to chat with support or request a call back, change your category/topic. Billing & Subscriptions and "I don't recognize a charge" usually works for me.
Thema:

Customer support problem

Loading...

  1. Customer support problem - Similar Threads - Customer support problem

  2. how do you file a complaint against the xbox support team for poor customer service

    in XBoX Accessibility
    how do you file a complaint against the xbox support team for poor customer service: lack of help or willingness to listen or help fb71c433-c79d-4eb0-9d7f-43108c164830

  3. Why is Microsoft support completely negligent to their loyal customers?

    in XBoX on Consoles
    Why is Microsoft support completely negligent to their loyal customers?: I have had an extremely frustrating time over the past month with Microsoft customer support and I feel like I can't be the only one as this company completely neglects it duties to their...

  4. Awful customer support for my mentally handicapped brother

    in XboX Insiders
    Awful customer support for my mentally handicapped brother: My little brother who is severely mentally disabled has been trying endlessly to regain access to his xbox live account to no avail. He describes being stuck in a loop where he can't get ahold of...

  5. Worst customer support ever

    in XBoX on Consoles
    Worst customer support ever: I am trying to return an xbox series x under warranty. The online process is absolutely dreadful and just a continued loop of automated responses and no ability to actually speak to someone. Ive...

  6. Elite Series 2 Controller repair botched, Xbox Customer Support not helping

    in XBoX on Consoles
    Elite Series 2 Controller repair botched, Xbox Customer Support not helping: I can’t believe I’m even having this issue. It has taken me 1.5 years to get back an Elite Series 2 controller that I sent in for warranty repair along with its accessories. However, the...

  7. How do I get an actual xbox customer support?

    in XBoX on Windows
    How do I get an actual xbox customer support?: I ran in some problem with my xbox game pass couple weeks ago and I am having serious issues with the customer support. The virtual agent always showing "I'm sorry, but I'm having a technical...

  8. Lots of problems with connection on my xbox one and with customer support

    in XBoX on Consoles
    Lots of problems with connection on my xbox one and with customer support: I've been having this problem since i bought my xbox one about a year ago, i can connect to my wifi but the connection automatically disconnects for 10 seconds every few minutes, Making the online...

  9. Refusing to Provide Customer Support

    in XBoX on Windows
    Refusing to Provide Customer Support: I tried to contact Xbox regarding a technical issue where the controller won't pause DVDs. The system straight up refused to let me talk to anyone. "Phone calls and chats aren't available for...

  10. Lots of problems with connection on my xbox one and with customer support

    in XBoX Accessibility
    Lots of problems with connection on my xbox one and with customer support: I've been having this problem since i bought my xbox one about a year ago, i can connect to my wifi but the connection automatically disconnects for 10 seconds every few minutes, Making the online...