Custom Profile Image

Hi,

I have a problem with my custom xbox profile image. Maybe someone can give me a tip.

When I select an image on XBox One, Xbox One X or XBox iOS App the image is uploaded without error message. All friends see my new image BUT on my own devices the new image is not shown. It works with predefined images on my devices BUT not with a custom
image. I've tried it with dozens images, all at least 1080x1080px. And as I said: My friends see the new custom picture. Any ideas?

Andreas

Additional Info: I have a custom user image on my Microsoft Account. I want the same image on my XBox devices.

:)

 

How do you upload a custom gamerpic?

Hi,

Here is how to do it:

• Prepare a custom Gamerpic image. The image must be at least 1080 x 1080 pixels. The following formats are supported: png, jpg.
• Save the image to a USB flash drive, and insert the drive into one of the Xbox One’s USB ports.
• On your Xbox One, launch the Guide, select your Profile, and navigate to My profile > Customize profile > Change gamerpic.
• Select Upload a custom image, select your USB flash drive, and choose your custom Gamerpic image.
• The image will load into an editor; use LT, RT, and right stick to highlight what section of the image will become your Gamerpic.
• Once satisfied, select Upload.

 

Problem with custom profile image

For a month I've been trying to change my profile image with a custom one, but every time I load the image (whatever it is) an error comes out: "You can not upload your photo right now. Please try again later."

Any idea?

 

Hey there,

Try logging out of the device and back in so that it can download the image, sometimes the account freezes as its not updated.

 

Thank you @Coldblood526. I've tried this already on my Xbox One, XBox One X and iOS App. But not on my XBox 360 and XBox Android App. Do you mean logout on all devices and apps at the same time? I will try that.