Cursor stays in the middle of the screen when viewing videos. How do I fix this?

Hi Sarbrinavy,

Do you continue to see this happen after trying a
quick factory reset of the console? Please be sure to keep your games and apps installed when asked to do so during this process.

Let us know if that helps permanently. Have a great night!

Now it is only happening in roblox. Specifically, when I lock my camera view so that my reticle in the game is always in the middle of my screen. When I move my camera view down, the reticle stays in the center, but if I keep moving, the taskbar appears and my cursor appears right on top of the taskbar even though my reticle is still in the center

I was having this issue as well, rebooting, clearing cache, nothing worked. I opened the edge app after reading your comment and moved the cursor to the bottom right of the screen, completely out of view, and then opened forza. The cursor is gone. This should be a temp fix with a more direct fix coming soon, but I am glad that this work around effectively solves the problem.

I just want to add to this method. To get the cursor to completely disappear I had go into full screen mode on the edge app and then move the cursor to a corner. Without doing it in full screen mode I could still see the cursor in the corner.

It did not seem to have a effect it still puts me in a black screen with a cursor in the middle of the black screen. also when I do not have a mouse hooked up and when I try typing anything like a sign or a book and quill my screen also turns black until I back out of typing

I was having this issue as well, rebooting, clearing cache, nothing worked. I opened the edge app after reading your comment and moved the cursor to the bottom right of the screen, completely out of view, and then opened forza. The cursor is gone. This should be a temp fix with a more direct fix coming soon, but I am glad that this work around effectively solves the problem.