Cuenta Microsoft xbox one [Mod Translation - Microsoft Xbox One account]

Hey Aleysha

Thank you for taking the time to post this on the Xbox Forums. We understand that you have been experiencing difficulties with being able to stop a charge that keeps reoccurring on your account.

I would first have you verify what these charges are for, as reoccurring charges tend to be associated with subscriptions on your account. You can see what has been charged to your account by viewing your
Order History.

If you are getting billed for a subscription, you can then proceed to turn off the auto-renew on your subscription by visiting the
Services and subscriptions page.

Go ahead and give this a try and let us know if this works for you!

Hola AleyshaReynoso

Lamento escuchar que tienes problemas. Sugeriría contactar al soporte (enlace a continuación):

https://support.xbox.com/home

¡Use la opción de chat en vivo o devolución de llamada, ya que se conectará directamente con un agente de soporte!

[Mod Translation - Hi Aleysha, Reynoso

Sorry to hear you have problems. I would suggest contacting support (link below):

https://support.xbox.com/home

Use the live chat or callback option, as it will connect directly with a support agent!]

Entonces si borro la cuenta se mantendra mi consola como principal de esa cuenta

[Mod Translation - So if I delete the account, my console would remain the main one of that account.]

Si es la mis cuenta la única que tengo en mi consola

------------

[Mod Translation - If it's my account the only one I have on my console ]

Hi Eduar,

Thanks for reaching out to the forums. We understand you are having log in issues. We recommend reaching out to the
Minecraft forums and
Mojang support. The error you are getting is one of their errors. Have you tried signing out of Minecraft on all other devices then log in on the phone?

Thanks,

Brad