Cuanto tiempo tengo que esperar para que me reembolsen mi dinero [Translate] How long do I...

Después de enviar su solicitud de reembolso
Recibirá un correo electrónico de confirmación y recibirá una respuesta del equipo de soporte en un plazo de 72 horas.

Para cancelar su solicitud de reembolso: responda al correo electrónico de confirmación solicitando la cancelación.

Si no recibe una respuesta del equipo de soporte en un plazo de 72 horas: responda al correo electrónico de confirmación solicitando una actualización sobre el estado de su solicitud.

Para rastrear el estado de su solicitud de reembolso: Verifique su historial de pedidos.

Si tiene una pregunta una vez que se procesa su solicitud, responda al correo electrónico de la decisión.

Nota Responderemos si tenemos información adicional para proporcionar.

[Translation-After submitting your refund request

You will receive a confirmation email and receive a response from the support team within 72 hours.

To cancel your refund request: Reply to the confirmation email requesting cancellation.

If you do not receive a response from Support within 72 hours: Reply to the confirmation email requesting an update on the status of your request.

To track the status of your refund request: Check your order history.

If you have a question once your request is processed, please reply to the decision email.

Note We will respond if we have additional information to provide]

It is abit hard to explain

After 72hours after it is approved ms sends the money to your bank HOWEVER

This is dependent on your bank

If you arent in north america or you use paypal it can take 30-90days 3 months is the stamdard rate for paypal this is because banks have to batch proccess international transactions its not cost efficent to carry 20 cards when they can do 1000s at a time
and yes they have to be kept in order or you will never see your money

If you are in north america it can take upto 30days

In the meantime if you use a creditcard you pay the interest

This is in your card holders aggreement

Ms nor any vendor has control over this since batch proccessing takes time

hola, qué método de pago utilizaste? si fue tarjeta bancaria, ten en cuenta que en función del banco, puede que tramitar el reembolso lleve un tiempo.

solo para confirmar, ya buscaste dicha devolución en tu Historial de pedidos. ? ahí debe aparecer
el estado de la devolución y del reembolso.

[Translation-Hello, what payment method did you use? If it was a bank card, keep in mind that depending on the bank, processing the refund may take some time.


just to confirm, you've already searched for that return in your Order History. ? the status of the return and refund should appear there]

Hello Oneii PR!

Thanks for reaching out to Xbox forums support.

I would suggest confirming with Xbox Customer Support that you did indeed receive the refund on our end.

If the money was retutned to your account, I would check to see if any purchases were made with that refund within the last month.

Also, you may want to contact your bank to make sure the money was refunded into your bank account.

As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

Esto si viene siendo cuestion de tu banco, porque quiero pensar que la compra no se pudo realizar

[Translation-This if it's been a matter for your bank, because I want to think that the purchase could not be made]