Cuanto tarda recuperar mi cuenta [Translation - How long it takes to get my account back]

Es muy variable el unico caso que conozco se tardo un mes

[Mod Translated - It is very variable the only case that I know took a month]

al momento de darte cuenta de la situación, no te llego algún correo de notificación? por lo general cuando quieres hacer cualquier moviemiento inusual te debe de llegar uno tu cuenta vinculada al perfil, en dado caso de que un no te llegara el correo que
te dijo microsoft luego de las 48 hrs, podrias intentar volver a solicitar la solución, pero revisa antes en tu bandeja de spam algunos correo tienden a caer ahí, pero te proporciono este link para que intentes de inmediato ver una solución https://support.xbox.com/my-account/security/compromised-account-solution

[Mod Translated - at the moment of realizing the situation, do not you get some notification mail? usually when you want to make any unusual movement you should get one your account linked to the profile, in case given that you did not get the email
that Microsoft said to you after 48 hours, you could try to request the solution again, but check before in your spam tray some mail tend to fall there, but I provide this link so that you try immediately to see a solution]

Hi AbidingAlpaca24,

Thanks for reaching out to us in the forums for this issue. As you've already contacted support to report that your

account has been compromised, did they happen to make a case/service request and send you an email from the agent you spoke with? If so, you may reply to the email to contact the agent that was assisting you over the phone or chat to request further information
about your case.

If not, then you may wish to
contact Xbox Support again and ask about an update on the status of the case. Generally speaking, in cases where an account has been compromised, it may take a while for the account to be recovered if you're unable to access it for recovery yourself. Sadly,
we here on the forums lack the necessary tools to directly assist with account takeovers.

I hope that this information helps out and wish you the best in recovering your account.

hola buen dia

al momento del robo no pusiste que se te olvido tu contraseña para asi con las preguntas de seguridad o clave en telefono sea posible recuperarla?

vuelvete a comunicar con soporte comentales que ya les habias avisado que ya pasaron ciertos dias y que puedes hacer

[Mod Translated - hi good day

At the time of the robbery you did not put that you forgot your password so with the security questions or key in the phone it is possible to recover it? return to communicate with support comments that you had already warned that they have already
passed certain days and you can do]

A veces se tarda en reflejar en tu tarjeta de crédito. Ya checaste en tu bando cuanto tarda?

----------

[Mod Translation - Sometimes it takes time to reflect on your credit card.
Have you checked on your side how long it takes?]