crossplay on child account

Where will these changes be announced when they come? I have 4 child acocunts but only one, my youngest, cant cross play. Hes felt left out for months

 

This is ridiculous that this is something parents aren't able to control. We should be allowed to choose whether or not they can play cross platform. Microsoft - please fix this ASAP!

 

Hey XBF Jasmine Z,

Any updates on the fix? What is the current progress and when can we expect an implementation?

thnx,

Jochem

 

It is not able to be done I have tried as well

 

We have the same problem. My son bought an Xbox One to play Fortnite with some friends. He is now the only one that cannot take part in the game. Why is this taking so long to resolve? Xbox is not my son's favorite gaming platform anymore...I think! First
it was end of October..now it is November...

 

I don't think any platform will allow a child account to cross play. Due to child protection

 

My other sons have a playstation 4 and a Nintendo Switch and they can play cross platform without any problems. I also do not understand that cross platform playing would be more of a risk then only play on the same platform.

 

Hello Saint,

We are aware of the issue. It was put in intentionally due to Microsoft wanting the parent account to be allowed to manage the option for cross play or not. Unfortunately, it taking longer than expected
to add it to the settings for parents to manage. We expect an update on this situation soon.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

 

Hello all,

The moment has come finally.With the November update the change should now be implemented to enable the cross play you will need to do the following:

1. Log onto the parent account
2. Go to family then manage family members
3. Select the child profile
4. go to privacy and online safety then Xbox live privacy
5. then go to view details and customize-communication and multiplayer
6. Then select you can play with people outside of Xbox live and select allow
7. to allow them to communicate also select "you can communicate outside Xbox live with voice and text

Hope this helps. Thank you all for being patient.

Thanks,

Brad

 

Just updated the console and not seeing this as an option when I go to manage my 8 + 9 yr old kids options. "play with people outside of Xbox live" is in the text description of communication
and multiplayer but when you go in there are only 4 drop down options none of which are for play with people outside of Xbox live .

Edit: There is an option to allow play with people outside Xbox live in the Xbox.com website privacy settings but enabling it is having no effect on Xbox.

 

Hi ArchJuggler8820,

Gaming on a computer or PC has different advantages than a gaming console and all child accounts have been set up with maximum security to protect our younger customers while they game online.

But it's possible change account setting.

 

Same here , xbox one x was updated yesterday , I still see same old 4 fields ... Oh MS...

 

Same here , xbox one x was updated yesterday , I still see same old 4 fields ... Oh MS...

Same here. When I follow Brad’s instructions there is NO option to “play with people outside xbox live”.

 

Really? We don’t have any new options there.

 

Hello all,

The setting for some reason is not on the console however, it is on the website. You can switch the settings on the website. We are looking into why it hasn't been implemented on the console when it should have been implemented. We will update everyone as
soon as we know anything.

Thanks,

Brad