Crossout: Banned from in game market for recieving refund

Discus and support Crossout: Banned from in game market for recieving refund in XBoX Games and Apps to solve the problem; I recieved a refund for a pack because I already own the parts, and despite it being approved by Microsoft Ive now been banned from trading until I... Discussion in 'XBoX Games and Apps' started by I RudeJester I, May 12, 2021.

  1. Crossout: Banned from in game market for recieving refund


    I recieved a refund for a pack because I already own the parts, and despite it being approved by Microsoft Ive now been banned from trading until I send money to cover the cost according to Gaijin support. Is this actionable? How can a company be allowed to hold accounts hostage despite refund being approved? Please help!

    :)
     
    I RudeJester I, May 12, 2021
    #1
  2. JoshuaSands1 Win User

    Crossout: Banned from in game market for recieving refund

    Yes it is feeling a bit dictatorish over in Xbox land via gaijin. No questions asked no prior warnings. Like hey be careful you can never come back warnings as you are requesting said refunds.. ugh I wish I could sue them! Gaijin company is some cheaters if you ask me!! Not good business practice. I would have gladly reversed the refund on the spot if given the option I truly didn’t know and WHOS gonna read the ten thousand page license user agreements! Ugh no one does
  3. SwordofWhedon Win User

    Crossout: Banned from in game market for recieving refund

    If younrecieved the refund after accessing things the payment allowed, you may have violated their terms of service. Please review them to make sure you’re in the clear
  4. Default_570 Win User

    Crossout: Banned from in game market for recieving refund

  5. I RudeJester I Win User

    Crossout: Banned from in game market for recieving refund

    Totally agree. I refuse to pay ransom, though. This is totally unacceptable service. Gaijin needs to develop a system to facilite refunds when they are granted. Im not in any way at fault, and Im still waiting to hear what Microsoft plans to do. This behavior is unethical, and Ill be contacting the FCC if need be. Gaijin needs to be held accountable, and while I dont blame Microsoft I do expect an investigation and action.
  6. Farscape247 Win User

    Crossout: Banned from in game market for recieving refund

    then its microsoft fault for not informing them of the refund, microsoft should refund then inform the game owner of aid refund so the allotted items are removed from the account. in this case it clearly looks like microsoft did not inform them.
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Crossout: Banned from in game market for recieving refund

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