Cross platform chat

No cross platform game playing or audio/party chatting, only text chats in cross platform

In this case, try to change your account's privacy settings. Go to Settings > Account > Privacy & online safety > Xbox privacy.

Select the Adult default settings,

After that, you can turn off your Xbox, and then wait for 10-15 minutes. Then, try to play a game and check if you can hear the cross-platform voice chat.

Hello WeaselPlays! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

To be helpful, we need to gather some more information about your issue.

First, on what platform is this occurring? (where do you play those games)

Second, what steps have you tried to do in order to fix this issue? Have you tried to change any privacy settings on your Xbox account?

Third, does this issue only affect the cross-platform games? All of your Xbox Live games, that have voice chat, work fine both ways?

I'm on Xbox, my friends are most commonly on PS4/PS5.

I have tried restarting my console, restarting the game. I haven't tried deleting and redownloading yet but I am worried I may lose everything I have on the games.

And yes it only affects cross platform communication. Xbox chats are completely fine.

Hey Montserrat!

The ability to party chat is not something that is available for cross platform play. You should be able to chat using in game chat while cross platform play at least for now.

Thanks for reaching out