Credits wont deposit

The deposit date on the site changes 3 days before the deposit takes place because it is no longer possible to request a deposit for that date. Since you made the request last week, they will be deposited on the 13th.

Credits are scheduled for deposit by the following 15th or 30th of the month after you have at least 5,000 credits pending. Generally, if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and
30th, they are deposited by the 15th of the next month. So since the credits were added on the 5th, they are scheduled to be deposited with the end of the month deposit. There is no way to have them deposited any sooner.

Deposit requests are only available when you have at least 1,000 credits pending but less than 5,000. It's so you can have credits deposited before needing to have 5,000 pending first, but they would still be deposited on the scheduled deposit dates.

Ah man!... So you mean once I get my 15000 credits before the 15th of march and redeem them before that.... I wont get the credits before the 15th???

Darn it.... I'm gonna miss out on pre-order =(

It depends on when they were pending. If they've been pending since before the 15th, they should be deposited tomorrow. Otherwise they would be scheduled for deposit in December. There is no way to have credits deposited any earlier than what is scheduled.

I am one of the people who have to "update their billing information" but when I do it it still wont deposit. I have had this problem in the past and have had support force deposit my credits into my account which is what I am hoping will happen again.

Hello WhiteWolfs22,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.

Hello REVERSEFLASH,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. This is why your 40,000 Credits have been deposited, but your 15,000 Credit event on November 3rd has not. Those 15,000 Credits should deposit at the end of the month deposit, as described above.