Credits transfer please

Discus and support Credits transfer please in XBoX Rewards & Social to solve the problem; I have an account issue (Temporary Delay in Deposits), every month I receive an email saying: "Update your account to claim your rewards" (1+ year... Discussion in 'XBoX Rewards & Social' started by CARROS CARBON, Apr 19, 2017.

  1. Credits transfer please


    I have an account issue (Temporary Delay in Deposits), every month I receive an email saying: "Update your account to claim your rewards" (1+ year ago). I have 25500 credits and I want to use them.

    Is possible transfer credits to another Gamertag ?

    :)
     
    CARROS CARBON, Apr 19, 2017
    #1
  2. Dr Ghost KP
    Dr Ghost KP Guest
    Rewards credits pending due to billing issue

    I have 75000 rewards credit pending in my account. Its 3rd month that my credits didn't deposit due to billing error. Please transfer my rewards credits to my new account whose gamer tag is "Dr Ghost PK". Please transfer it to my new account please or fix
    the issue so that i can use my credits.
     
    Dr Ghost KP, Apr 19, 2017
    #2
  3. Rewards credits pending for more then 1 year

    Hello, I have 5250 rewards credits pending in my account for 1 year and post more then 3 times to fix this issue. But i am facing the issue for more then 1 year. Please transfer my rewards credits to my new account whose gamertag is "Dr Ghost KP".
    Please transfer my pending reward credits to my new account. Please fix my issue.






    Thanks
     
    Rise Lara Crft, Apr 19, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Credits transfer please

    Hello CARROS CARBON,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution. Unfortunately, we cannot transfer Credits between gamertags.
     
    XBLRewards8, Apr 20, 2017
    #4
  5. XBLRewards8 Win User

    Credits transfer please

    Hello CARROS CARBON,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution. Unfortunately, we cannot transfer Credits between gamertags.
  6. Martymar82 Win User

    Credits transfer

    Ah ok I must have missed the hit A to download, thanks
  7. GIUSMAN Win User

    Credits transfer

    i recieved the credits from the email itself. it tells you you to go to your online bank or something, but if you read the email, you should be able to hit the A button and will download. The cars are done automatically.
  8. Smwutches Win User

    credit transfer

    You would just need to sign into the same account on the One.
  9. XBLRewards8 Win User

    Credits transfer

    Hello Geralt18,

    We cannot transfer Credits between accounts.
Thema:

Credits transfer please

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