Credits pending and account check

Discus and support Credits pending and account check in XBoX Rewards & Social to solve the problem; Hi there, was worried that my lifetime and very recent rewards just aren't adding up or just never really work. I've made too many purchases recently... Discussion in 'XBoX Rewards & Social' started by Paterson07, Apr 10, 2018.

  1. Paterson07
    Paterson07 Guest

    Credits pending and account check


    Hi there, was worried that my lifetime and very recent rewards just aren't adding up or just never really work. I've made too many purchases recently and over the years I have been in the reward program and have never felt this has actually been working.
    I was hoping someone could look over my account to possibly see if everything has been awarded over the account before the transition to microsoft rewards in case any history of such things would go missing. My gamertag is and have been a member
    or rewards for 6 years and xbox live for 11.

    Thank you for any help and I hope all is well Credits pending and account check :p

    :)
     
    Paterson07, Apr 10, 2018
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Xbox One S Offer points not earned

    Hi SelAromDotNet. The Credits are pending in your account. You can check on your MyStatement.
     
    XBLRewards3, Apr 10, 2018
    #2
  3. XBLRewards3
    XBLRewards3 Guest
    Xbox one S order

    Hi LostRomeo. Credits are pending in your account! You can check on your MyRewards page.
     
    XBLRewards3, Apr 10, 2018
    #3
  4. Paterson07
    Paterson07 Guest

    Credits pending and account check

    Sorry I meant to add that I have credits pending that have been there since November and never deposited/awarded properly also
     
    Paterson07, Apr 10, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Paterson07,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
    and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
    at 1000 or more pending Credits. There will be a button on your MyRewards page.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Paterson07 Win User

    Credits pending and account check

    Sorry I meant to add that I have credits pending that have been there since November and never deposited/awarded properly also
  7. XBLRewards8 Win User

    Credits pending and account check

    Hello Paterson07,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP had a recalibration for the last few years. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015
    and December 2016. We did not recalibrate this year (December 2017). Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are
    at 1000 or more pending Credits. There will be a button on your MyRewards page.
  8. XBLRewards3 Win User

    Xbox One S Offer points not earned

    Hi SelAromDotNet. The Credits are pending in your account. You can check on your MyStatement.
  9. XBLRewards3 Win User

    Hey there Xbox help. I've got a case that regards me not getting rewarded points. 1366797307

    Hi ShotGnome. The Credits are pending in your account. You can check on your MyRewards page!
  10. XBLRewards3 Win User

    Xbox one S order

    Hi LostRomeo. Credits are pending in your account! You can check on your MyRewards page.
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Credits pending and account check

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