Credits not depositing

Discus and support Credits not depositing in XBoX Rewards & Social to solve the problem; Please can you help me get the 28,000 credits I have deposited into my account. All of my account information is correct.... Discussion in 'XBoX Rewards & Social' started by xl Babydoll lx, Feb 27, 2017.

  1. Credits not depositing


    Please can you help me get the 28,000 credits I have deposited into my account. All of my account information is correct.

    :)
     
    xl Babydoll lx, Feb 27, 2017
    #1
  2. T3nNiS B3Ar
    T3nNiS B3Ar Guest
    Credits Not Depositing

    I purchased the Xbox One S Bundle during the 50,000 credit deal and they still have yet to be deposited in my account. They show as being earned on 11/18/2016 but were not deposited in my account on the 30th of the month.
     
    T3nNiS B3Ar, Feb 27, 2017
    #2
  3. Smwutches
    Smwutches Guest
    Credits not depositing?

    They would be scheduled to be deposited at the end of the month. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the
    month. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month. There is no way to have credits deposited any earlier than what is scheduled.
     
    Smwutches, Feb 27, 2017
    #3
  4. XBLRewards8 Win User

    I can't request a deposit , nor my credits have been deposited and its already the 15.

    Hello WhiteWolfs22,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.
  5. XBLRewards8 Win User

    When will I get my Xbox rewards points

    Hello REVERSEFLASH,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. This is why your 40,000 Credits have been deposited, but your 15,000 Credit event on November 3rd has not. Those 15,000 Credits should deposit at the end of the month deposit, as described above.
  6. XBLRewards8 Win User

    Havent got a deposit

    Hello Willmon,

    Generally, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
    deposit the following month. Since your Credit event that placed you above the 5000 pending Credit limit required for an automatically scheduled deposit occurred on the 10th, you should expect these Credits to be deposited in the end of month deposit this
    month.
  7. XBLRewards8 Win User

    support

    Hello rag1ngcarnage,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Also, we only automatically schedule deposits at 5000 or more Credits. Since the Credit event that scheduled your deposit occurred on the 30th last month, you will receive your deposit in the mid-month deposit this month.
  8. XBLRewards8 Win User

    Funds not Deposited

    Hello King of Classy,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your 50,000 Credit event occurred later than your other Credit events, it was not deposited in the mid-month deposit cycle. Since it was placed as pending on the 4th, it will be deposited in the end of month deposit cycle.
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Credits not depositing

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