Credits not Deposited since august

JuniorCabello · Dec 5, 2016

Hello!

I have more than 7,000 points and when I ask for the deposit to be made in my account, a warning appears asking me to update my personal data. I have done this update several times and this message does not disappear causing that the points are not deposited.
I have been having this issue since August and so far it has not been resolved.

What should I do after all ?????

:)

XBLRewards8 · Dec 5, 2016

No Xbox Live Rewards

Hello cutemanfresh,

The Credits for this offer have been pending in your account since August 29th. For future reference, you can see a complete record of your Credits from the MyStatement on the MyRewards page. Note that pending Credits require one deposit cycle to process.
A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, if you are asking about
a deposit of your Credits, this will not occur until the mid-month deposit this month (September).

Fariko Wohanlon · Dec 5, 2016

auto deposit

Hi there,

i have had 10,250 credits in my account since the 23/2/18, and the have not yet been deposited, when will these get deposited into xbox credit since we have now passed the second auto deposit date?

XBLRewards8 · Dec 6, 2016

Hello JuniorCabello,

We responded to your previous post at (Credits not deposited).

XBLRewards8

Hello JuniorCabello,

We responded to your previous post at (http://forums.xbox.com/en-US/thread/063f3da3-bcb0-4500-835f-e8db5677f9b0).

XBLRewards3

Hi D4RKSiDEC00KiES. Since 4,000 of those Credits were awarded after August 31, your automatic deposit was scheduled for the next deposit run. A deposit will be made on September 28. Hang tight!

XBLRewards8

Hello cutemanfresh,

The Credits for this offer have been pending in your account since August 29th. For future reference, you can see a complete record of your Credits from the MyStatement on the MyRewards page. Note that pending Credits require one deposit cycle to process.
A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, if you are asking about
a deposit of your Credits, this will not occur until the mid-month deposit this month (September).

XBLRewards8

Hello general spang,

We see multiple Credit events since August. It sounds like you are unfamiliar with our program. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. As stated in the FAQ, we
only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending
Credits. There will be a button on your MyRewards page.

XBLRewards8

Hello CaesarJefe,

We can confirm Smwutches statement. Since your pending Credits that placed you at the 5000 required for an automatically scheduled deposit were put into your account on July 17th, your deposit will be a part of the mid-August deposit, as you suspected. Since
you have been scheduled for a deposit, there is no need for you to request one manually, so that button has been removed. Apologies for any confusion.

Credits not Deposited since august