Credits not Deposited since august

Hello!

I have more than 7,000 points and when I ask for the deposit to be made in my account, a warning appears asking me to update my personal data. I have done this update several times and this message does not disappear causing that the points are not deposited.
I have been having this issue since August and so far it has not been resolved.

What should I do after all ?????

:)

 

No Xbox Live Rewards

Hello cutemanfresh,

The Credits for this offer have been pending in your account since August 29th. For future reference, you can see a complete record of your Credits from the MyStatement on the MyRewards page. Note that pending Credits require one deposit cycle to process.
A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, if you are asking about
a deposit of your Credits, this will not occur until the mid-month deposit this month (September).

 

auto deposit

Hi there,

i have had 10,250 credits in my account since the 23/2/18, and the have not yet been deposited, when will these get deposited into xbox credit since we have now passed the second auto deposit date?

 

Hello JuniorCabello,

We responded to your previous post at (Credits not deposited).