Credits not credited

Hello FabioCosta1976,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at
https://rewards.xbox.com/mymissions/ .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/). However, your purchases did complee
the SImply Rewarding offer, and those Credits are pending in your account. Your purchase of The Witcher did go to the Warrior Rewards offer, but did not make the minimum spending requirement for that offer, and therefore did not complete it.

Hello Soveit,

We see that you received your deposit in the mid-month deposit cycle that occurred yesterday. You can see a complete history of your Credit and deposit events from the MyStatement on the MyRewards page. You can then use the dates listed for your deposits
to see their deposit as currency from your commerce page at (https://commerce.microsoft.com/), where they will be listed as a refund with a negative amount.

Hi frankenchimp. You have 105,626 Lifetime Credits, which all have been deposited to your Microsoft account. The last deposit was made on December 13th. As Smwutches says, you can see your Credits history in your Statement on your MyRewards page. You can
verify your deposits at http://commerce.microsoft.com. They will be listed as refunds.

Depending on your financial insitution it could take up to 72 hours before the refund officially gets posted to your account.

Hello AGENTSTORM876,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Therefore, you should expect to see your deposit in the mid-month deposit this month.