Credits not converting

Discus and support Credits not converting in XBoX Rewards & Social to solve the problem; i have 10000 credits since 3.1.18 that havent deposited what do i do? HOPE theyll be deposited the 30th when they shouldve deposited on the 15th? It... Discussion in 'XBoX Rewards & Social' started by royalty1223, Mar 28, 2018.

  1. royalty1223
    royalty1223 Guest

    Credits not converting


    i have 10000 credits since 3.1.18 that havent deposited what do i do? HOPE theyll be deposited the 30th when they shouldve deposited on the 15th? It wont let me request deposit...

    :)
     
    royalty1223, Mar 28, 2018
    #1
  2. Gummi Tomte
    Gummi Tomte Guest
    13250 Credits not converting.

    It's now the 30th of March and my Rewards Credits have not converted to my local currency. What's up with that?
     
    Gummi Tomte, Mar 28, 2018
    #2
  3. Smwutches
    Smwutches Guest
    13250 Credits not converting.

    Credits are scheduled for by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are
    deposited by the 15th of the next month.
     
    Smwutches, Mar 28, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Credits not converting

    They would be scheduled for tomorrow's deposit.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month.
     
    Smwutches, Mar 28, 2018
    #4
  5. royalty1223
    royalty1223 Guest
    Tomorrow or the 30th? What time zone?
     
    royalty1223, Mar 28, 2018
    #5
  6. Smwutches
    Smwutches Guest
    The deposit is scheduled for the 29th. I'm not sure what time zone they use for deposits, but they can take place at any time of day.
     
    Smwutches, Mar 28, 2018
    #6
  7. XBLRewards3
    XBLRewards3 Guest
    Hi royalty1223. A deposit was made to your account!
     
    XBLRewards3, Nov 3, 2018
    #7
  8. Smwutches Win User

    Credits not converting

    The deposit is scheduled for the 29th. I'm not sure what time zone they use for deposits, but they can take place at any time of day.
  9. Smwutches Win User

    Credits not converting

    They would be scheduled for tomorrow's deposit.

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month.
  10. XBLRewards8 Win User

    Credits not converted

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  11. royalty1223 Win User

    Credits not converting

    Tomorrow or the 30th? What time zone?
  12. XBLRewards3 Win User

    Credits not converting

    Hi royalty1223. A deposit was made to your account!
Thema:

Credits not converting

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