Credits not converted

GainDamage · May 30, 2018

I'm waiting this whole month for my 10250 credits to get converted. Now it's the 30th and still nothing happened.

I suspect there won't be any conversions before this thing will change to MS rewards

Very disappointing!

:)

MaximusTymantis · May 30, 2018

XBOX REWARDS

Do not see my xbox rewards converted to my Microsoft account. Im over 5000 credits but those credits have not been converted.

SargentDynamit8 · May 30, 2018

Something doesn't seem right?

There are still many reward credit not converted for. So you made a mistake rewards8. I request 50,000 reward credit to make up for those credits not converted and for VIP errors.

XBLRewards8 · May 30, 2018

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Smwutches

The deposit is scheduled for the 29th. I'm not sure what time zone they use for deposits, but they can take place at any time of day.

Smwutches

They would be scheduled for tomorrow's deposit.

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
by the 15th of the next month.

XBLRewards8

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

royalty1223

Tomorrow or the 30th? What time zone?

XBLRewards3

Hi royalty1223. A deposit was made to your account!

Credits not converted