Credits not being deposited

Discus and support Credits not being deposited in XBoX Rewards & Social to solve the problem; Keep getting emails about depositing reward credits to my account, yet it keeps asking me to update my account when my account is already updated.... Discussion in 'XBoX Rewards & Social' started by ch33zy, Nov 10, 2016.

  1. ch33zy
    ch33zy Guest

    Credits not being deposited


    Keep getting emails about depositing reward credits to my account, yet it keeps asking me to update my account when my account is already updated.

    Last email I got from you



    Your Lifetime Earnings: 202,800 Rewards Credits

    [table][tr][td]Your Rewards Statement: October 2016 [/td][/tr][/table]

    [table][tr][td][table][tr][td][table][tr][td]Your Account Status: [/td][td]http://akamai.eprizecdn.net/xbox/mystatement_emails/redstatus.jpg[/td][/tr][/table]

    [/td]
    [/tr]

    [/table]
    [/td]
    [/tr]

    [/table]
    [table][tr][td][table][tr][td][table][tr][td]Your account needs attention to make a deposit! [/td][/tr][/table]

    [/td]
    [/tr]

    [/table]
    [/td]
    [/tr]

    [/table]
    [table][tr][td][table][tr][td][table][tr][td]MyVIP Rank: [/td][td]http://akamai.eprizecdn.net/xbox/mystatement_emails/myStar_convert4.png[/td][/tr][/table]

    [/td]
    [/tr]

    [/table]
    [/td]
    [/tr]

    [/table]
    [table][tr][td][table][tr][td][table][tr][td]Earned last month: [/td][td]4,800 Rewards Credits [/td][/tr][/table]

    [/td]
    [/tr]

    [/table]
    [/td]
    [/tr]

    [/table]
    Deposited last month:

    0 Rewards Credits

    :)
     
    ch33zy, Nov 10, 2016
    #1
  2. Doc Cobraa
    Doc Cobraa Guest
    Credits Not Being Deposited

    I purchased an Xbox One S from the Microsoft Store and received my 50,000 credits. However, I have had them since 12/06/16 and they were never deposited on the 15th. As well, I have no option to request an early deposit date. I really want my credits to
    be converted into my local currency, and it would be very much appreciated if thisissue was fixed, since many other users are having the same problem.

    -Thank You
     
    Doc Cobraa, Nov 10, 2016
    #2
  3. ch33zy
    ch33zy Guest
    Credits not being deposited

    Keep getting emails about depositing reward credits to my account, yet it keeps asking me to update my account when my account is already updated.

    Last email I got from you



    Your Lifetime Earnings: 202,800 Rewards Credits

    [table][tr][td]October 2016 [/td][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][td]http://akamai.eprizecdn.net/xbox/mystatement_emails/redstatus.jpg[/td][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][td]Your account needs attention to make a deposit! [/td][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][td]http://akamai.eprizecdn.net/xbox/mystatement_emails/myStar_convert4.png[/td][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][/tr][/table]

    [table][tr][td]4,800 Rewards Credits [/td][/tr][/table]

    Deposited last month:

    0 Rewards Credits
     
    ch33zy, Nov 10, 2016
    #3
  4. ch33zy
    ch33zy Guest

    Credits not being deposited

    Bump..

    I keep getting told to use this forum as it's the quickest way to resolve this by your tech support as they can't seem to do anything regarding this matter either.
     
    ch33zy, Nov 13, 2016
    #4
  5. Smwutches
    Smwutches Guest
    You need to post in the Xbox Rewards Questions forum, not the announcement forum, for assistance.
     
    Smwutches, Nov 14, 2016
    #5
  6. ch33zy
    ch33zy Guest
    Blame tech support, this was the link they gave me.
     
    ch33zy, Nov 3, 2018
    #6
  7. XBLRewards8 Win User

    Credits not being deposited

    Hello B0nes2999,

    We only schedule deposits automatically at 5000 or more pending Credits. Since you are beneath this amount, you will have to schedule your own deposit from the MyRewards page. This option is available between 1000-5000 Credits.
  8. Fusion Xylerion Win User

    Credits Not Being Deposited

    I have the same issue. Help?
  9. ch33zy Win User

    Credits not being deposited

    You need to post in the Xbox Rewards Questions forum, not the announcement forum, for assistance.
    Blame tech support, this was the link they gave me.
  10. Smwutches Win User

    Credits Not Being Deposited

    The credits are scheduled to be deposited on the 29th.

    Credits are scheduled for deposit based on when you get to 5,000 pending. If you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

    The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first.
  11. Smwutches Win User

    Credits not being deposited

    You need to post in the Xbox Rewards Questions forum, not the announcement forum, for assistance.
Thema:

Credits not being deposited

Loading...

  1. Credits not being deposited - Similar Threads - Credits being deposited

  2. My Credit card is being charge month, I don't know why

    in XBoX Accessibility
    My Credit card is being charge month, I don't know why: Hi, my Credit is being charges US$5.90 for the last two months, I am not aware of this, Please give me a refund and stop charging my Credit Card. c9bc8854-ef25-4ebe-8a74-0da43cf1c122

  3. Why is €14.99 per month being taken from my credit card.I don’t remember signing up for...

    in XBoX Accessibility
    Why is €14.99 per month being taken from my credit card.I don’t remember signing up for...: I am being charged €14.99 per month for Microsoft*ultimate1 What is this Can you delete this charge & refund me my monies deducted b40af33f-bcc3-44fd-bf5d-f87fc2c537c2

  4. My credit card is being charged for an Xbox game pass for Console since 9/28/2023,

    in XBoX on Windows
    My credit card is being charged for an Xbox game pass for Console since 9/28/2023,: My credit card is being charged for an Xbox game pass for Console since 9/28/2023. The subscription is tied to an *@outlook.com email that is and never was mine. I deleted the card out of...

  5. My gold subscription for an account I don’t have any access to, is being payed of my credit...

    in XBoX Accessibility
    My gold subscription for an account I don’t have any access to, is being payed of my credit...: I have an old account which the Gt is ImnotJaco10 My credit info is still on that account, I’m not 100% sure that the email I thought was on it is, and I’ve been paying for gold for over 10 years...

  6. Fraudulent subscription continues to be billed to my credit card

    in XBoX Sales and Promo
    Fraudulent subscription continues to be billed to my credit card: Our credit card was hacked in January. We took care of large charges but the thief has several microsoft subscriptions (XBOX, etc) which continue to be charged to our card because the credit card...

  7. Can credit still be claimed?

    in XBoX Games and Apps
    Can credit still be claimed?: Hey, I know the deadline to claim donations from Mixer passed but is there any way to still get unclaimed credits? 559baef8-46c7-4a05-aa16-b943047058bd

  8. If I change my home xbox, will the credit card saved will be on the other xbox?

    in XBoX on Consoles
    If I change my home xbox, will the credit card saved will be on the other xbox?: I bought a xbox for my friend and i wanted to give him gold by making his xbox ''My Home Xbox" But, since my xbox i have has my credit card in it, will my friends xbox have my credit card info...

  9. I have 41.527 K rewards credit pending, but why won’t it be deposit.

    in XBoX Rewards & Social
    I have 41.527 K rewards credit pending, but why won’t it be deposit.: I have 41.527 K rewards credit pending, but why won’t it be deposit. 6a8882e7-653c-464a-b5bd-50be6bbecd64

  10. I have 41.527 K rewards credit pending, but why won’t it be deposit?

    in XBoX Rewards & Social
    I have 41.527 K rewards credit pending, but why won’t it be deposit?: I have 41.527 K rewards credit pending, but why won’t it be deposit? caba7f4a-d606-4713-af98-57c0093cda63