Credits not being deposited since April 2015

Discus and support Credits not being deposited since April 2015 in XBoX Rewards & Social to solve the problem; Hey guys, just hoping I can get some help! I've had pending rewards in my Xbox Rewards account since April of 2015, and they haven't been deposited. I... Discussion in 'XBoX Rewards & Social' started by Cobalt Robot, Dec 22, 2016.

  1. Cobalt Robot
    Cobalt Robot Guest

    Credits not being deposited since April 2015


    Hey guys, just hoping I can get some help!

    I've had pending rewards in my Xbox Rewards account since April of 2015, and they haven't been deposited. I used to get monthly e-mails telling me my billing info needed to be updated, even though the details never changed, and even when I did edit the info
    (just in case) nothing changed. The e-mails have stopped recently, however, with only the website for Xbox Rewards telling me my account reads "Attention Needed."

    Could I please get my points deposited? I've been waiting almost two years! Credits not being deposited since April 2015 :)

    :)
     
    Cobalt Robot, Dec 22, 2016
    #1
  2. XBLRewards3
    XBLRewards3 Guest
    Change Points into Money for buying Add ons

    Hi SmokinDrums. You currently do not ave any pending Credits in your account. The 5250 Credits you see have already been deposited on April 8, 2015. You can check that at Sign in to your Microsoft account.
     
    XBLRewards3, Dec 22, 2016
    #2
  3. Credits have not been deposited

    I have had over 17,000 credits since April. When are these going to be deposited?
     
    EastTurbo300z, Dec 22, 2016
    #3
  4. XBLRewards3
    XBLRewards3 Guest

    Credits not being deposited since April 2015

    Hi Coblat Robot.

    There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working on a resolution.
    Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
     
    XBLRewards3, Dec 27, 2016
    #4
  5. XBLRewards3 Win User

    Credits not being deposited since April 2015

    Hi Coblat Robot.

    There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working on a resolution.
    Once we are able to apply a fix, a deposit will be made. Thanks for your patience.
  6. XBLRewards3 Win User

    Change Points into Money for buying Add ons

    Hi SmokinDrums. You currently do not ave any pending Credits in your account. The 5250 Credits you see have already been deposited on April 8, 2015. You can check that at http://commerce.microsoft.com.
  7. XBLRewards3 Win User

    Pending credits, from over a year ago. Also bought games, rented movies and got no credits for them

    Hi MadDawgD. Since you have 2748 Credits pending, it is not enough to trigger an automatic deposit since you need at least 5000 Credits pending. Payback Credits for your purchases are included in those Credits. You can request a deposit by going to your
    MyRewards page and clicking the Request Deposit button. The next deposit date is April 12th.
  8. XBLRewards3 Win User

    Rewards credits

    If Credits are awarded between the 1st and 15th, they are deposited by the end of the month. If they are pending between the 15th and 31th, they are deposited by the 15th of the next month. Since your Credits were awarded on March 16th, they are scheduled
    to be deposited on April 12th.
  9. XBLRewards8 Win User

    Rewards points not deposited on March 30th

    Hello guywhoiam,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event occurred on the 20th, it will be a part of April's mid-month deposit.
Thema:

Credits not being deposited since April 2015

Loading...
  1. Credits not being deposited since April 2015 - Similar Threads - Credits being deposited

  2. I do not have a personal account with Microsoft and I am being billed charges on my credit...

    in XBoX Accessibility
    I do not have a personal account with Microsoft and I am being billed charges on my credit...: Charges appear on my credit card and I don't know what they are for. How do I find out and srop them? Please define what Microsoft charges for? 9e0cbaea-56d2-4649-a364-eb7f85f2d794
  3. My Credit card is being charge month, I don't know why

    in XBoX Accessibility
    My Credit card is being charge month, I don't know why: Hi, my Credit is being charges US$5.90 for the last two months, I am not aware of this, Please give me a refund and stop charging my Credit Card. c9bc8854-ef25-4ebe-8a74-0da43cf1c122
  4. Why is €14.99 per month being taken from my credit card.I don’t remember signing up for...

    in XBoX Accessibility
    Why is €14.99 per month being taken from my credit card.I don’t remember signing up for...: I am being charged €14.99 per month for Microsoft*ultimate1 What is this Can you delete this charge & refund me my monies deducted b40af33f-bcc3-44fd-bf5d-f87fc2c537c2
  5. My credit card is being charged for an Xbox game pass for Console since 9/28/2023,

    in XBoX on Windows
    My credit card is being charged for an Xbox game pass for Console since 9/28/2023,: My credit card is being charged for an Xbox game pass for Console since 9/28/2023. The subscription is tied to an *@outlook.com email that is and never was mine. I deleted the card out of...
  6. My gold subscription for an account I don’t have any access to, is being payed of my credit...

    in XBoX Accessibility
    My gold subscription for an account I don’t have any access to, is being payed of my credit...: I have an old account which the Gt is ImnotJaco10 My credit info is still on that account, I’m not 100% sure that the email I thought was on it is, and I’ve been paying for gold for over 10 years...
  7. Fraudulent subscription continues to be billed to my credit card

    in XBoX Sales and Promo
    Fraudulent subscription continues to be billed to my credit card: Our credit card was hacked in January. We took care of large charges but the thief has several microsoft subscriptions (XBOX, etc) which continue to be charged to our card because the credit card...
  8. Can credit still be claimed?

    in XBoX Games and Apps
    Can credit still be claimed?: Hey, I know the deadline to claim donations from Mixer passed but is there any way to still get unclaimed credits? 559baef8-46c7-4a05-aa16-b943047058bd
  9. I have 41.527 K rewards credit pending, but why won’t it be deposit.

    in XBoX Rewards & Social
    I have 41.527 K rewards credit pending, but why won’t it be deposit.: I have 41.527 K rewards credit pending, but why won’t it be deposit. 6a8882e7-653c-464a-b5bd-50be6bbecd64
  10. I have 41.527 K rewards credit pending, but why won’t it be deposit?

    in XBoX Rewards & Social
    I have 41.527 K rewards credit pending, but why won’t it be deposit?: I have 41.527 K rewards credit pending, but why won’t it be deposit? caba7f4a-d606-4713-af98-57c0093cda63