Credits Myrewards

Hi, i want to know why i don't have the credits for my xbox live renewal, this is in the past 2 renewals.

Thank You

:)

 

MyRewards Credits

I have almost 50,000 rewards credits pending on my account going all the way back to July of 2017, how can I get those credited to my account or fix the problem keeping them from being credited?

 

MyRewards Credits

Hello iJTurner,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

 

As of July 1, 2014, there are no offers to receive credits for renewing gold.