Credits in my account

Discus and support Credits in my account in XBoX Rewards & Social to solve the problem; Its past the final deposit date (15th), now the website is shut down and the credits are not in my account. What happens now?... Discussion in 'XBoX Rewards & Social' started by General Meini, Jun 18, 2018.

  1. General Meini
    General Meini Guest

    Credits in my account


    Its past the final deposit date (15th), now the website is shut down and the credits are not in my account. What happens now?

    :)
     
    General Meini, Jun 18, 2018
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Mini-Survey: How do you purchase your digital content on Xbox Live?

    A mix of Credit Card and online gift cards. The Xbox Live marketplace is weird for me, it charges me tax when using a credit card directly, but doesn't charge me any tax when using my Microsoft account balance. So usually what I tend to do is always makes sure I have something in my account balance so when I use my credit card, it only subtracts what was left over after taking from the account, and this never includes tax.
     
    Tenchi_Ryu, Jun 18, 2018
    #2
  3. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.
     
    Tenchi_Ryu, Jun 18, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Credits in my account

    They're still doing deposits through the end of the month. So unless you've gotten an email about an issue with your account, you will still receive a deposit.
     
    Smwutches, Jun 18, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Credits in my account

    Hello,

    From the previously available FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.

    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

    You can review when your Credits were pending, as well as when you had 5000 pending, on the MyStatement on the MyRewards page. You can also see your deposit as currency from the Microsoft Commerce page. Please note that due to the large volume of deposits,
    your deposit will occur around the 15th, including up to a few days before or after that date.
  7. Smwutches Win User

    Credit on my account

    For billing issues, you would need to contact support and speak to billing. http://support.xbox.com/contact-us
  8. HoLLoW TiPz420k Win User

    Credit my account

    It will not update my email on the rewards site and I've tried everything. Still shows an old email from 7 years ago that I dont even use anymore. But yet you guys want people to buy the xbox one lmao. I was considering gettin the scorpio but if its
    like this then Im goin ps4. tired of the little support I get and how your sites tend to run us in circles smh.
  9. Smwutches Win User

    Credits in my account

    They're still doing deposits through the end of the month. So unless you've gotten an email about an issue with your account, you will still receive a deposit.
  10. XBLRewards3 Win User

    Credit my account

Thema:

Credits in my account

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