Credits for subscription renewal

macjihad · Jan 17, 2014

I renewed my Gold account for another 12 months recently but was did not receive the 3000 credits, does anyone know who i can contact regarding this?

:)

Jamesx82x · Jan 17, 2014

Gold subscription does not except prepaid cards.edit

I use a prepaid card to pay for my subscription but got an error code when trying to update my subscription. I contacted Tech support and apparently they do not accept prepaid Visa's etc. Microsoft I guess relies on the auto-renew featured a bank in for folks that forget to cancel or change subscription. Atleast my opinion. Apparently they need a bank card or credit card. I personaly don't trust banks or credit card companies for that matter. I thought about purchasing a subscription gift card. Yet a am afraid they will ask me for a credit card for auto-renew. If anyone has had this issue or have a work around let me know.Click to expand...
Click to expand...

Use your pre paid card to get a gold sub online somewhere like cdkeys.com or gamedealdaily.com you will get it for a fraction of the cost of paying MS and you can turn off auto renew in the account settings of Xbox.com

Grungyduke46 · Jan 17, 2014

Gold subscription does not except prepaid cards.edit

I use a prepaid card to pay for my subscription but got an error code when trying to update my subscription. I contacted Tech support and apparently they do not accept prepaid Visa's etc. Microsoft I guess relies on the auto-renew featured a bank in for folks that forget to cancel or change subscription. Atleast my opinion. Apparently they need a bank card or credit card. I personaly don't trust banks or credit card companies for that matter. I thought about purchasing a subscription gift card. Yet a am afraid they will ask me for a credit card for auto-renew. If anyone has had this issue or have a work around let me know.

VisageOfAnAngel · Jan 17, 2014

You'd have to post in the Rewards forum. They generally credit 48-72 hours after your current subscription lapses.

maxen · Jan 18, 2014

You should receive the Credits within about 96hours of when the new subscription takes effect (not simply when it was purchased).

For information specific to you, make a thread here:
forums.xbox.com/.../29.aspx

This is the forum run by the people operating that programme.

macjihad · Oct 31, 2018

Thanks for the advice, cheers

macjihad

Thanks for the advice, cheers

VisageOfAnAngel

You'd have to post in the Rewards forum. They generally credit 48-72 hours after your current subscription lapses.

maxen

You should receive the Credits within about 96hours of when the new subscription takes effect (not simply when it was purchased).

For information specific to you, make a thread here:
forums.xbox.com/.../29.aspx

This is the forum run by the people operating that programme.

steeledwand7664

To add to what Choppyseize said ANY time that you purchase a subscription with a credit/debit card/paypal auto renew will automatically turn on for that subscription and you would need to go in and turn it off.

Keep in mind if you go in and turn it off and then it runs out and you go back in and purchase another subscription with a debit/credit card it will turn the auto renew back on for that new subscription the only way to truly not have the auto renew on a
subscription would be to purchase the prepaid subscription cards and those do not have the auto renew on them.

charlieecharlie

Any subscription you buy on the console will automatically turn on Auto Renew. In order for that to work, there must be a credit card on the account it can charge when the account auto renews. Even though it is a free month, you must have a credit card
on the account to start the subscription.

When that free one month is finished it will renew into a paid 1 month subscription and charge the payment method you added.

Credits for subscription renewal