Credits Deposit

Discus and support Credits Deposit in XBoX Rewards & Social to solve the problem; I can not deposit my credits. It says in my account: Temporary delay of deposits. Please help me. 341cda6d-b65c-4fad-824b-e33340b2ea3d Discussion in 'XBoX Rewards & Social' started by WeeTaico, Mar 13, 2017.

  1. WeeTaico
    WeeTaico Guest

    Credits Deposit


    I can not deposit my credits. It says in my account: Temporary delay of deposits. Please help me.

    :)
     
    WeeTaico, Mar 13, 2017
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.
     
    Tenchi_Ryu, Mar 13, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    support

    Hello rag1ngcarnage,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Also, we only automatically schedule deposits at 5000 or more Credits. Since the Credit event that scheduled your deposit occurred on the 30th last month, you will receive your deposit in the mid-month deposit this month.
     
    XBLRewards8, Mar 13, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Credits Deposit

    Hello WeeTaico,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a database not under our control, we have escalated the problem, and it is currently being worked
    on by another team. At the current point in time, they have not yet provided us with an approximate solution date. To be clear, since this is an issue with how data is being sent from an internal source, adjusting your user information will likely not resolve
    this issue. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.
     
    XBLRewards8, Mar 14, 2017
    #4
  5. XBLRewards8 Win User

    I can't request a deposit , nor my credits have been deposited and its already the 15.

    Hello WhiteWolfs22,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.
  6. XBLRewards8 Win User

    When will I get my Xbox rewards points

    Hello REVERSEFLASH,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. This is why your 40,000 Credits have been deposited, but your 15,000 Credit event on November 3rd has not. Those 15,000 Credits should deposit at the end of the month deposit, as described above.
  7. XBLRewards8 Win User

    Havent got a deposit

    Hello Willmon,

    Generally, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
    deposit the following month. Since your Credit event that placed you above the 5000 pending Credit limit required for an automatically scheduled deposit occurred on the 10th, you should expect these Credits to be deposited in the end of month deposit this
    month.
  8. XBLRewards8 Win User

    support

    Hello rag1ngcarnage,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Also, we only automatically schedule deposits at 5000 or more Credits. Since the Credit event that scheduled your deposit occurred on the 30th last month, you will receive your deposit in the mid-month deposit this month.
  9. XBLRewards8 Win User

    Funds not Deposited

    Hello King of Classy,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your 50,000 Credit event occurred later than your other Credit events, it was not deposited in the mid-month deposit cycle. Since it was placed as pending on the 4th, it will be deposited in the end of month deposit cycle.
Thema:

Credits Deposit

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