Credits are not yet converted to local currency

TzIOUROsN · Apr 10, 2017

Hi,

Currently I exited the 5000 threshold and the credits were not converted to currency, also the early deposit button is not visible anymore.

Best Regards,

Nikolas

:)

EarthSky165721 · Apr 10, 2017

rewards credits

I'm waiting for 1 month for my credits to be converted to my local currency, and for now nothing, it's already past the 15th and has not yet been converted, what do i do

I am over 5.000 credits

mikey102002 · Apr 10, 2017

My reward credits won't convert?

it says I have loads of credits pending and is yet to be converted to my local currency and yet all I have is the option to print

Smwutches · Apr 11, 2017

The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

XBLRewards8 · Nov 3, 2018

Hello TzIOUROsN,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event that placed you above the 5000 Credit requirement for an automatic deposit occurred on March 20th, your deposit will be a part of the mid-April deposit.

Smwutches

The request deposit button is only available when you have at least 1,000 credits pending but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled
to be deposited by the following 15th or 30th of the month. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

XBLRewards8

Hello TzIOUROsN,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event that placed you above the 5000 Credit requirement for an automatic deposit occurred on March 20th, your deposit will be a part of the mid-April deposit.

XBLRewards8

Hello gome222,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page.

Smwutches

They would be scheduled for the deposit on the 26th. Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you
get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.

Smwutches

Credits are deposited based on when you get to 5,000 pending credits. So if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month. So if
you earned your credits after the 15th of February, they should be deposited in the next few days.

Deposit requests are only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first. Once you reach 5,000, they are automatically scheduled for a deposit
so there is no longer a need to request one.

Credits are not yet converted to local currency