Credits added to another country.

Qebeley Mk II · Oct 18, 2015

So, I've redeemed 30€ to my account, but it has been redeemed on the german xbox site.

My Account is registered on the Austrian site though and I'm based there too.

The problem here is, that I can't purchase anything on my console, because I'm based in Austria as I've mentioned before.

Is there a way to transfer my money from the german xbox site to the austrian one?

Do you have any idea or solution?

Be sure to leave a comment down below.

Thank you for considering this post and I hope to hear from you guys soon.

:)

GiveMeAHug00 · Oct 18, 2015

Xbox live gold subscription payment overdue

yes, but the problem is that my subscribtion is in another country because the gift card that I used was for another country's Xbox store, so now I can't use my credit card to pay because it's not from the country where my gold is activated and I can't subscribe
to another gold subscribtion with my credit card in my current country becouse it says that I already have gold in another region.

It's a really f*cked up situation

Kaspar102 · Oct 18, 2015

xbox payment

I would like to buy xbox game pass.But i can't because my country is not in the listed countrys so when i try to buy it say's credit card info is wrong so i would like if microsoft added Estonia and every other country thats already
not there.

Smwutches · Oct 18, 2015

You would have to try contacting support and speak to billing, although there generally is no way to have the funds transferred.
support.xbox.com/contact-us

Smwutches

You would have to try contacting support and speak to billing, although there generally is no way to have the funds transferred.
support.xbox.com/contact-us

GiveMeAHug00

yes, but the problem is that my subscribtion is in another country because the gift card that I used was for another country's Xbox store, so now I can't use my credit card to pay because it's not from the country where my gold is activated and I can't subscribe
to another gold subscribtion with my credit card in my current country becouse it says that I already have gold in another region.

It's a really f*cked up situation

ShawnB4

I'm in Canada. When adding a credit card under the Country option when adding my address It only gives me US. I can't change it to Canada

Xblo0dy

Thank you very much for trying to assit me, i have tried changing my email address in the billing information and still didnt work, as for adding a credit card, i can't since i don't live in the US or any of the countries that support the credit cards, i
can only rely on paypal account. I have tried re-adding my paypal account, i even did another paypal account with a different credit card, but still didnt work, im guessing it's some bug to do with the xbox?

SONIC SCREAM 07

At this moment in time, there is no way of change an account to another existing Xbox LIVE country, only newly added Xbox LIVE countries.

Credits added to another country.