Crédito de cuenta de Microsoft no aparece[Microsoft account credit not showing up]

MisaelLopez Rodríguez · Sep 28, 2020

al canjear 200 pesos de tarjeta de regalo no me aparece como opcion de pago a la hora de querer comprar una subcripcion de game pass ultimate pero cuando me meto a las opciones de pago desde configuracion si me sale el saldo

[Translation - When redeeming 200 pesos of gift card it does not appear as a payment option when I want to buy a subscription of game pass ultimate but when I go to the payment options from configuration if I get the balance]

:)

gabsosa

Hola tengo un problema al pagar el saldo vencido de una cuenta de gamepass con un saldo un saldo $300 de la cuenta microsoft, pues al momento de realizar mi pago no aparece la opción de usar el monto de mi cuenta y solo aparece la opción de PayPal o de tarjeta
de crédito ???

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[Translation-Hello I have a problem paying the overdue balance of a GamePass account with a balance a balance $300 of the Microsoft account, because at the time of making my payment does not appear the option to use the amount of my account and only
appears the option of PayPal or credit card???]

MisaelLopez Rodrígu

when I go to check out, I don't get the Microsoft Store payment option and I just redeemed a gift card

XBF Ezra G

Hello MisaelLopez,

Thank you for your post. I understand you are looking to renew a subscription with your Microsoft Account balance. Subscriptions can only be renewed or purchased with a credit card, debit card, PayPal, or a pre-paid subscription code.

I hope this information helps.

DanMen334

antes debes de tener una forma de pago vinculada, es decir por saldo de cuenta microsoft, debito, paypal o crédito, esa debe de ser la razon, primero pon una y luego cambia tu código

[Translation - before you must have a linked payment method, that is to say by microsoft account balance, debit, paypal or credit, that must be the reason, first put one and then change your code]

XA JJKILLERs

Cambie mi tarjeta de débito, pero tengo crédito en mi cuenta de Xbox y no me deja pagar la suscripción de live gold ni el game pass, como puedo pagar estas suscripciones con mi crédito en Microsoft?

___________________________

[Translation - I changed my debit card, but I have credit in my Xbox account and it doesn't let me pay for the live gold subscription or the game pass, how can I pay for these subscriptions with my credit at Microsoft?]

You will need to call in for this and or pay off the bill

Crédito de cuenta de Microsoft no aparece[Microsoft account credit not showing up]