Credit reward for movie purchases

Hello DrTanc,

We can confirm seeing these purchases. Unfortunately, we are currently in the process of resolving an issue with our data source that has caused processing of these purchases to be delayed. You should see these purchases be recognized in the next 1-3 days.
Apologies for the inconvenience.

Thank you for the explanation, I thought I will receive credit reward for every games I bought.. (That is my bad)

btw, how about this:

Make a purchase, earn Rewards
Never made a purchase from the Xbox Store? Now's the time to grab that game, movie, TV show, or special avatar item you've been eyeing! After all, you'll get 1,250 Rewards Credits just for making it yours.

1,250 Rewards Credits
Will I get the 1.250 Rewards Credits?

Hello oo Juergen oo,

From our FAQ for that offer:

When will I receive my Rewards Credits?

After you have completed every chapter in the Rewards Story, your 15,000 Rewards Credits will appear as pending within 96 hours.

Those Credits are now pending in your account. All information requires up to 96 hours to be processed, which is why your December survey Credits are now pending.

For Gotta Get 'Em All, bundles/collections are not eligible for the offer. Since your purchase was a collection of movies and not each separate movie, it was not eligible for that offer.

Hello brent3000,

As you say in the FAQ, only select members were chosen from the offer. Further down in the Terms and Conditions you reference, the specifications for this selection are listed:

3. How to Receive Offer: During the Offer Period, eligible Xbox Live Rewards members who purchase a season and/or movie from Microsoft Movies & TV that he/she does not own from a participating franchise will receive five thousand (5,000)
Rewards Credits for each season or movie purchased (the “Offer”). Multiple participants are not permitted to share the same email address. Any attempt by any participant to obtain more than the stated number of Rewards Credits by using multiple/different email
addresses, identities, registrations and logins, or any other methods will void that participant's Offer and that participant may be disqualified. The Rewards Credits will be fulfilled within 96 hours of eligible purchase.

Since your previous media purchases were not a part of the participating franchises, you were not selected for this offer.

What you are referring to is a part of the Xbox Live Rewards program. Those are rewards credits not MS points.

What are Rewards Credits and how can I use them?

A. Rewards Credits are a way of keeping track of the cash you earn through Xbox Live Rewards. Once you accumulate 5,000 Credits or more, we will automatically convert them into to your country's local currency and deposit your cash into your Microsoft account.
Then, you can head over to the Xbox stores to purchase your favorite games, Movies, Avatar props and much more!

What is the monetary value of Rewards Credits?

A. 5,000 Rewards Credits are equal to $5 USD.

For further questions visit the Xbox Live Rewards site.

http://rewards.xbox.com/