Crédit Microsoft

Bonjour, je vous contact car je n'ai pas reçu mes 5000 crédit sur mon compte

:)

 

No puedo comprar Microsoft Points con Tarjeta de credito [mod translation: Can't I buy Microsoft Points with credit card]

I have THE same problem, i can pay my suscription but no some Microsoft points with my crédit card!, i have make THE changes on my account to have THE same configuration than my crédit card biling but i cann buy it yet!

 

Crédits

Hello LibertadFr,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Since you have been scheduled for a deposit, there is no need to request one manually, so that feature has been removed.

 

Hello, I contact you because I did not receive my 5000 credit on my account

 

Salut Mr Bresiliano!

If this is in regards to the Xbox Live Rewards program, you'll want to head over to the

Rewards forums for further assistance.

If it's something else, please let us know so we can do our best to help out.

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Xbox Forums Staff

Be sure to check out the
Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the

Xbox Insider Program Forums for help with Insider Program troubleshooting.