Credit Issues

Hi！

It's about the game Forza Horizon 1.

In th Xbox Live Rewards TERMS AND CONDITIONS， it says I will receive two thousand (2,000) Rewards Credits for purchasing at least $10 before tax within fourteen (14) days of its announcement as a Games with Gold featured title.

And I have finish this with the game Forza Horizon 1.

So will you check this please, thanks very much.

:)

 

Problems Buying Online

I used to get an error code when I wished to buy but then I found out that it was because of some issue with my credit card. I contacted my credit card company and they did an online verification and then I was able to make my purchase.

 

Credit card issues..

Ok so i have been having the same problem as superdan90, but i actually am trying to put in a new payment method and it says that my new visa is "good" while my last one was "declined" and has me written off as suspended. I have waited for about 2 weeks
to see if the problem would fix itself but it hasnt. Does anyone know how to fix this?

 

Hello silinlee,

Apologies for the inconvenience. We can confirm your purchase was not properly Rewarded, and will adjust your account for completion of that offer. You should see the Credits pending before the end of next week.