Credit for purchases not showing

minikramer · Feb 13, 2017

Hi I am trying to meet the One Purchase On star mission to add a star to myVIP. According tot he requirements, I need to spend 80.00 before end of Feb to qualify, I also see that it could take up to 96 hours for the purchase to be recognized and that specific
content qualifies.

I have started making purchases since Feb 2, 2017, and have yet to see any of these register when I check the Xbox Live rewards site. As far as I can verify the items purchased also meet the qualification requirements, they are:

February 8, 2017

Order number b4be700e-292e-4953-9552-df4c92f0f74f
Total $14.55

Before takes that's 95.94, the purchases from Feb 4 & 8 should have at least ben counted by now. Please advise.

:)

DLemma-1011B4D9-9359-4849-8E96-0B34186007ED · Feb 13, 2017

Rewards mission

I was wondering why the rewards credits are not showing up in my account for the rewards mission. I spent $60 before tax like the mission explains. The credits are not showing as pending. I feel that any purchase should get rewards points.

matrixcaptain84 · Feb 13, 2017

Simply Rewards, Didn't Get Rewards Credit

I purchased $60+ worth of games on 3/1 and do not see the "Simply Rewarding" promo showing credit for the purchases.

minikramer · Feb 13, 2017

This is what shows when I check my status

XBLRewards8 · Nov 3, 2018

Hello casa1,

There was a slight delay processing purchases over the weekend. Your purchases on the 8th and 11th have now been processed. Your purchase on the 4th did not increase progress because it was beneath the minimum requirement to increment the progress bar (we
divided the bar up into 20 pieces, so in your case each progress increment would be 4 CAD). However, game consumables are not eligible for MyVIP, and by extension are not eligible for this offer, as stated in the FAQ for this offer. Therefore your Halo 5 REQ
pack purchases are not eligible, and you have not yet completed the offer.

XBLRewards8

Hello casa1,

There was a slight delay processing purchases over the weekend. Your purchases on the 8th and 11th have now been processed. Your purchase on the 4th did not increase progress because it was beneath the minimum requirement to increment the progress bar (we
divided the bar up into 20 pieces, so in your case each progress increment would be 4 CAD). However, game consumables are not eligible for MyVIP, and by extension are not eligible for this offer, as stated in the FAQ for this offer. Therefore your Halo 5 REQ
pack purchases are not eligible, and you have not yet completed the offer.

minikramer

This is what shows when I check my status

Smwutches

As of July 1, 2014, there are no offers to receive credits for renewing gold.

As far as Wildlands it depends on which offer you're looking for. If you purchased it digitally for the 6,000 credit offer, the credits should show as pending about 96 hours after your purchase. If you purchased it as a physical disc from microsoftstore.com,
those credits will show as pending about 15 days after the game ships.

Smwutches

Credits for the Ghost Recon offer should show as pending about 15 days after the game shipped as long as you purchased a physical disc from microsoftstore.com.

For the 6,000 credit offer the credits should show as pending about 96 hours after your purchase (as long as you opted in for the offer).

Surya Kumar2

When I entered my debit card details. It shows it as credit card and when trying to make a purchase with the card it shows "We couldn't get authorization for this purchase"

Credit for purchases not showing