Credit expired!?

Discus and support Credit expired!? in XBoX Games and Apps to solve the problem; Hi, I had a problem with my credit on xbox account, on 20 june i've lost more than 50€ for expired credit! I was adviced a month before but I hadn't... Discussion in 'XBoX Games and Apps' started by Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A, Jul 3, 2015.

  1. Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A
    Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A Guest

    Credit expired!?


    Hi, I had a problem with my credit on xbox account, on 20 june i've lost more than 50€ for expired credit! I was adviced a month before but I hadn't time to use them all.

    I'm wondering how my money can expire and i cannot use them anymore..

    I hope there's a solution to that mistake.

    :)
     
    Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A, Jul 3, 2015
    #1
  2. IngameInstincts
    IngameInstincts Guest
    IngameInstincts, Jul 3, 2015
    #2
  3. PSN SONY PSN
    PSN SONY PSN Guest
    I'm not able to confirm purchase for 12 month Gold.

    Maybe possible of Credit card,Debit card Expired

    If Occurs,Please go to Account management,Change Debit/Credit card

    Remove old one,That expired

    Hope this Helps Credit expired!? :)
     
    PSN SONY PSN, Jul 3, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Credit expired!?

    If you earn money through promotions or the Rewards program, the credits expire about a year after you receive them unless noted different in the terms of the offer. A lot of people also had money recently expire that was left over from when Microsoft points
    were discontinued a couple of years ago.

    Unfortunately, once the currency expires, there is no way to get it back.
     
    Smwutches, Jul 3, 2015
    #4
  5. Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A
    Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A Guest
    They wasn't promotional money but Microsoft Point normally acquired in a GS store, (maybe there's a way to check all codes used on my account) and was not specified anywhere that those credit has an expiration time. For that reason I'd like to know if it
    is possible to have an extended period of time to use them.
     
    Kill4h-519A4CE4-610E-481E-BB0C-2E5E26ADCA4A, Jul 4, 2015
    #5
  6. Smwutches
    Smwutches Guest
    Smwutches, Nov 1, 2018
    #6
  7. Smwutches Win User

    Credit expired!?

  8. Smwutches Win User

    Credit expired!?

    If you earn money through promotions or the Rewards program, the credits expire about a year after you receive them unless noted different in the terms of the offer. A lot of people also had money recently expire that was left over from when Microsoft points
    were discontinued a couple of years ago.

    Unfortunately, once the currency expires, there is no way to get it back.
  9. Kill4h-519A4CE4-610E Win User

    Credit expired!?

    They wasn't promotional money but Microsoft Point normally acquired in a GS store, (maybe there's a way to check all codes used on my account) and was not specified anywhere that those credit has an expiration time. For that reason I'd like to know if it
    is possible to have an extended period of time to use them.
  10. SwordofWhedon Win User

    I have two different currencies in my Microsoft Account Balance but the both are USD.

    If you have credit from rewards or other promotions it shows up separately, as that credit expires, while credit you added yourself with money will never expire
  11. AlpCCP Win User

    8c010003

    You will probably notice there is currently a credit card on your account that is expired. Remove this expired credit card and you should be able to make purchases just fine.
Thema:

Credit expired!?

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