Credit deposit wrong

Discus and support Credit deposit wrong in XBoX on Consoles to solve the problem; requested deposit 11.250 credits in total only received £1.00 in currency can you please rectify this 075fc8b2-941f-4c59-9ed3-4d8a57654926 Discussion in 'XBoX on Consoles' started by GiggaTaz, May 30, 2018.

  1. GiggaTaz
    GiggaTaz Guest

    Credit deposit wrong


    requested deposit 11.250 credits in total only received £1.00 in currency can you please rectify this

    :)
     
    GiggaTaz, May 30, 2018
    #1
  2. Tenchi_Ryu
    Tenchi_Ryu Guest
    Why buying from Microsoft store sucks

    UPDATE: Finally received my 15,000 credits, will deposit into my account on the 4th of December.
     
    Tenchi_Ryu, May 30, 2018
    #2
  3. KiilerTiizer
    KiilerTiizer Guest
    help with reward balance

    My credit balance on the xbox love rewards page is wrong and because of this the page wont let me make an early deposit
     
    KiilerTiizer, May 30, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Credit deposit wrong

    For help with the rewards program, you'll need to post in the Xbox Rewards Questions support forum.
     
    Smwutches, May 30, 2018
    #4
  5. Smwutches Win User

    Credit deposit wrong

    For help with the rewards program, you'll need to post in the Xbox Rewards Questions support forum.
  6. XBLRewards8 Win User

    I can't request a deposit , nor my credits have been deposited and its already the 15.

    Hello WhiteWolfs22,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.
  7. XBLRewards8 Win User

    When will I get my Xbox rewards points

    Hello REVERSEFLASH,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. This is why your 40,000 Credits have been deposited, but your 15,000 Credit event on November 3rd has not. Those 15,000 Credits should deposit at the end of the month deposit, as described above.
  8. XBLRewards8 Win User

    Havent got a deposit

    Hello Willmon,

    Generally, pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month
    deposit the following month. Since your Credit event that placed you above the 5000 pending Credit limit required for an automatically scheduled deposit occurred on the 10th, you should expect these Credits to be deposited in the end of month deposit this
    month.
  9. XBLRewards8 Win User

    support

    Hello rag1ngcarnage,

    Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
    the following month. Also, we only automatically schedule deposits at 5000 or more Credits. Since the Credit event that scheduled your deposit occurred on the 30th last month, you will receive your deposit in the mid-month deposit this month.
Thema:

Credit deposit wrong

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    Credit deposit wrong: requested deposit 11.250 credits in total only received £1.00 in currency can you please rectify this 075fc8b2-941f-4c59-9ed3-4d8a57654926