Credit Card Not Usable for Purchases

Discus and support Credit Card Not Usable for Purchases in XBoX on Consoles to solve the problem; Hey, never had an issue with this, but when I was trying to buy a game an error message said I didn't have a credit card on file. I not only do have a... Discussion in 'XBoX on Consoles' started by UndulateMoth726, May 27, 2017.

  1. Credit Card Not Usable for Purchases


    Hey, never had an issue with this, but when I was trying to buy a game an error message said I didn't have a credit card on file. I not only do have a card on file, but I have bought plenty of things on that card with no issue. It also took me to the console
    version of Microsoft to change my payment options and that hasn't helped at all. Any ideas?

    :)
     
    UndulateMoth726, May 27, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    Credit card failed when you tried to purchase an item or add another credit card

    Common Xbox LIVE Credit Card Error Codes:

    You will see one of the following error codes whenever your payment option can't be authorized through your bank, or Xbox LIVE detects any suspicious activity, making it to prevent charges:

    • 80190821
    • 80190848
    • 8004ad43
    • 8058F041
    • 80153410
    • 8C010003
    • 80190864
    Here are some solutions you can try to resolve the problem

    Solution 1: Check your billing address

    Confirm that the billing address for your Xbox LIVE account is the same one used by your credit card company.

    If the billing address is the same for your Xbox LIVE account and your credit card company, you can try this next solution

    Solution 2: Contact your bank or financial institution

    Here are the reasons why the Xbox LIVE purchase might have failed:

    • Your credit card has not been activated
    • You have insufficient funds in your credit card
    • Your credit card does not accept online purchases or automatic billing
    • The credit card company is blocking your credit card from being used
    You should contact your bank or credit card company to confirm that the credit card is active, it has sufficient funds, and it is not being blocked for any reason.

    If you have confirmed that all these are in order, try the following solution:

    Solution 3: Try your purchase again later

    Here are some of the reasons why the Xbox LIVE purchase might be blocked:

    • Recent purchase attempts have been declined several times
    • You are using the Xbox LIVE account or payment option from an incorrect location
    • You may have a non-payment violation on your payment option, so it is being prevented from making new purchases
    Whenever there are several purchase failures, it can prevent new transactions from being processed until after a certain period. You should wait and try again after 24-48 hours.

    If the problem persists after you have waited 48 hours, try this next solution.

    Solution 4: Remove your card and try again

    If you receive error 80190864 while trying to purchase a new Xbox LIVE subscription, it means the payment option you are using has a billing decline violation against it, and you can no longer use it to sign up. If the credit card you are using has an unpaid balance for a previous subscription, you will be required to use a new credit card.

    Solution 5: Use a prepaid Microsoft Points or Membership card if available

    Another option is to buy a prepaid Microsoft Points card from a retail location and use it to make your Xbox LIVE purchases. Not all purchases allow for the use of Microsoft Points or prepaid options. Make sure that the purchase you want to make allows for the use of Microsoft points or prepaid cards.
     
    xboxfelix, May 27, 2017
    #2
  3. Mystictaco
    Mystictaco Guest
    Hey, just a quick, question about xbox purchases, any help is appreciated

    I was just wondering, When you make a purchase on xbox on demand with a credit card, it will show up on your credit card statement, obviously. Will it show up as the name of the game I bought (like "skate 3") or will it just say something like" xbox purchase". Thanks in advance
     
    Mystictaco, May 27, 2017
    #3
  4. TheWhiteTigeRR Win User

    Can't Use Microsoft Account Balance on xbox.com

    I think there's a little misunderstanding here, the balance doesn't have limited usability and has nothing to do with your region, if games are region locked and you live in an unsupported region then you will not be able to purchase the region locked content
    not even with a credit card, so basically if you're trying to buy a game that is only available for US accounts, you're elsewhere and not physically present in the states and even if you have a US account you won't be able to confirm the purchase, not with
    a credit card, Paypal or even your Microsoft credits.
  5. MonjaJozef Win User

    Why cant i use my Microsoft account balance to purchase xbox 360 games?

    360 market is not the same as Xbox one. it is a little more rigid ans you need functional credit card or pay pal connected to credit card usable in your region. Also, your Microsoft account data must be the same as one connected to a credit card. Will
    they change that? I don't know.
  6. Smwutches Win User

    Microsoft Store withdraw 3 dolars (18 liras) from my credit card WITHOUT my permission!!!

    Those are verification charges. A lot of services do that when you add a credit card to make sure it is usable. They typically fall off on their own within 24 hours.
  7. SwordofWhedon Win User

    Gift cards

    Any Fortnite gift cards would only be usable in that game. Only money in your Microsoft account balance may be used for other purchases
  8. Smwutches Win User

    50,000 Microsoft Reward Points for upgrading xbox one to xbox one s.

    Support will check on the credits for you, but FYI, you gold can only be purchased via credit card/Paypal or by purchasing a prepaid gold card in a store. The currency system (money from rewards credits or Xbox gift cards), cannot be used to purchase gold.
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Credit Card Not Usable for Purchases

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