credit card keeps being charged by some one else

Discus and support credit card keeps being charged by some one else in XBoX on Consoles to solve the problem; over the last year, across two new credit cards my info has been taken through xbox and being charged for xbox live. i have gotten them to sever the... Discussion in 'XBoX on Consoles' started by Grim1192, Dec 11, 2017.

  1. Grim1192
    Grim1192 Guest

    credit card keeps being charged by some one else


    over the last year, across two new credit cards my info has been taken through xbox and being charged for xbox live. i have gotten them to sever the card from that account but they keep getting my new cards and using it for a subscription, a total of $130+
    in subscription charges. watch your statements, i googled it and it is happening to other people. seems microsofts some how leaking info. this could have been going on for over a year but i never noticed until this october a charge showed up that wasnt mine,
    i do the year subscription through a digital code. but i looked back til january and saw there was a xbox live subscription fee every month. luckily my bank disputed them all but now i have to dispute again. will not use my card through microsoft ever again,
    i will buy the prepaid cards. just a word of advice

    ryan mortell

    :)
     
    Grim1192, Dec 11, 2017
    #1
  2. Dragonic9100
    Dragonic9100 Guest
    Being charged for something, not sure what

    My credit card is being charged $10 every month and I'm not entirely sure what for. I've removed all credit cards from my accounts and cancelled my xbox live membership. Both accounts are silver and have less than 100 msp. What else could I be being charged
    for?
     
    Dragonic9100, Dec 11, 2017
    #2
  3. FeberT
    FeberT Guest
    Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft

    Xbox live paid 4 times credit card 4 times charged and 4 times cancelled by microsoft.... I dont know what to do, my credit card was charged 4 times and 4 times my xbox live subscription was cancelled... I was thinking that my credit card was not being charged
    so every time that I've received the ms email telling me that the subscription was cancelled I've tried to bought again. But the 4 times was charged and the worst is that now I doesnt even have a subscription active!!!!!!!
     
    FeberT, Dec 11, 2017
    #3
  4. WolvenNation Win User

    Its impossible to "cancel" Live Gold??!!

    It sounds like you are either being charged on another account you may have, or someone else may have. Using your Credit card.

    Your options are to call Microsoft billing and ask them to cancel the subscriptions or remove the card from the system

    If that doesn't work out, you can call your credit card company and either have charges reversed or have the card cancelled and get a new one, which will stop anymore charges.
  5. skys7 Win User

    Question regarding purchasing a game on the marketplace.

    You would need to add the new credit card to your account and delete the usual credit card.

    Then you can use the new one.

    It should be your credit card of corse not from someone else.

    You could also call support to make sure they do charge your new credit card.
  6. DPRK 420 Win User

    Terrible customer support & policy

    You give a company approval to charge your credit card the moment YOU enter your credit card information onto the account. It is then your responsibility to keep track of what it's being used for and your responsibility to remove the card either on the website,
    or via phone support by dialing 1-800-4-MY-XBOX.
  7. v WiKiLEAKS x Win User

    Manage payment options 'glitch' error, code: 31AAB425368BEB6

    One good one is to juss keep using credit card or juss reedem a prepaid member card and turn renewal off with your credit card options and i wont pop up but if it does juss update payment options nd you wont be charged at all
  8. Smwutches Win User

    My Account wrongfully Permanently Banned

    Then if you're still being charged, contact your bank/credit card company about cancelling the charges.
Thema:

credit card keeps being charged by some one else

Loading...
  1. credit card keeps being charged by some one else - Similar Threads - credit card keeps

  2. Google play gift card balance vs credit card

    in XBoX on Windows
    Google play gift card balance vs credit card: Hey so I got a digital gift card put on my Google pla y balance (mobile) and I'm trying to use the mobile Minecraft app to renew my realm but everytime I go to pay it won't give me the option to...
  3. Can't connect credit card.

    in XBoX on Windows
    Can't connect credit card.: I tried to connect my credit card to new account and it won't connect it says try again later or that I have typed something uncorectly than I tried to delete my card from my main account and...
  4. My Credit card is being charge month, I don't know why

    in XBoX Accessibility
    My Credit card is being charge month, I don't know why: Hi, my Credit is being charges US$5.90 for the last two months, I am not aware of this, Please give me a refund and stop charging my Credit Card. c9bc8854-ef25-4ebe-8a74-0da43cf1c122
  5. Xbox won't let me pay with my account balance for a pre-order; defaults to credit card

    in XBoX Games and Apps
    Xbox won't let me pay with my account balance for a pre-order; defaults to credit card: Hey, sorry if this has been asked before or if this is a little bit obvious, but I've been trying to pre-order Monster Hunter: Wilds. Issue is, whenever I pre-order using the money I have saved up...
  6. Gift card doesn't appear to have "credited"

    in XBoX Accessibility
    Gift card doesn't appear to have "credited": I bought my daughter a £5 gift card to purchase some in-game content a couple of weeks ago, which was put on her account. She's tried to purchase the packs that she wants, but Xbox is saying she...
  7. My son have a Xbox game we used the credit card once we keep getting hit on my credit card...

    in XBoX Games and Apps
    My son have a Xbox game we used the credit card once we keep getting hit on my credit card...: Why Xbox keep hitting my account new credit card 587e509f-cdbd-47fa-bb1b-69dd2f14bd28
  8. i can't add my credit card into the account because afterwards i keep getting the message your ...

    in XBoX on Consoles
    i can't add my credit card into the account because afterwards i keep getting the message your ...: i currently can't add a credit card on my xbox and after evrytime i press save it brings me back to the card holder name screen and said the name you say on here does not match with the name given...
  9. need to keep child from using my credit card info

    in XBoX Games and Apps
    need to keep child from using my credit card info: I bought a Gold account for my grandson the only way I could get it to work was to make a new account. Now how do I block him from buying more? I can not remove my credit card information it won't...
  10. I keep getting my credit card drained. For tbings i didnt order. I put a paskey and erased the ...

    in XBoX on Consoles
    I keep getting my credit card drained. For tbings i didnt order. I put a paskey and erased the ...: This is the 2 ed time in 6 mths im really irritated. Help 6d0af015-c51f-4955-a23a-73d355ffacdd