Credit card decline fee?

This past Friday I tried pre-ordering Destiny: The Taken King. Now, I know for a fact I had more than enough money on my card to purchase this but a message popped up saying "We couldn't get authorization for this card" several times. I just used this same
credit card about a month ago to purchase something on Xbox Live and it worked just fine. Then when I went to check my balance on my card, I was charged a $3.00 "decline fee" from Xbox Live. Why was I charged for Microsoft messing up?

:)

 

Credit card failed when you tried to purchase an item or add another credit card

Common Xbox LIVE Credit Card Error Codes:

You will see one of the following error codes whenever your payment option can't be authorized through your bank, or Xbox LIVE detects any suspicious activity, making it to prevent charges:

• 80190821
• 80190848
• 8004ad43
• 8058F041
• 80153410
• 8C010003
• 80190864

Here are some solutions you can try to resolve the problem

Solution 1: Check your billing address

Confirm that the billing address for your Xbox LIVE account is the same one used by your credit card company.

If the billing address is the same for your Xbox LIVE account and your credit card company, you can try this next solution

Solution 2: Contact your bank or financial institution

Here are the reasons why the Xbox LIVE purchase might have failed:

• Your credit card has not been activated
• You have insufficient funds in your credit card
• Your credit card does not accept online purchases or automatic billing
• The credit card company is blocking your credit card from being used

You should contact your bank or credit card company to confirm that the credit card is active, it has sufficient funds, and it is not being blocked for any reason.

If you have confirmed that all these are in order, try the following solution:

Solution 3: Try your purchase again later

Here are some of the reasons why the Xbox LIVE purchase might be blocked:

• Recent purchase attempts have been declined several times
• You are using the Xbox LIVE account or payment option from an incorrect location
• You may have a non-payment violation on your payment option, so it is being prevented from making new purchases

Whenever there are several purchase failures, it can prevent new transactions from being processed until after a certain period. You should wait and try again after 24-48 hours.

If the problem persists after you have waited 48 hours, try this next solution.

Solution 4: Remove your card and try again

If you receive error 80190864 while trying to purchase a new Xbox LIVE subscription, it means the payment option you are using has a billing decline violation against it, and you can no longer use it to sign up. If the credit card you are using has an unpaid balance for a previous subscription, you will be required to use a new credit card.

Solution 5: Use a prepaid Microsoft Points or Membership card if available

Another option is to buy a prepaid Microsoft Points card from a retail location and use it to make your Xbox LIVE purchases. Not all purchases allow for the use of Microsoft Points or prepaid options. Make sure that the purchase you want to make allows for the use of Microsoft points or prepaid cards.

 

Why cant i renew my xbox live gold ?

It could be that your credit card that you've used in the pass is in a billing decline. I would call phone support and make sure

 

Sorry to hear it. However all billing questions should be directed to phone support. If you live in North America dial 1-800-469-9269

 

Same issue only worse!!! I did the 3 month for savings but have been billed $10 per month til CC expired. Now, I paid the balance fine, but minutes later they're declining every payment method for a new subscription even Paypal!

 

Sorry to hear it. However, for future reference it would be best to create your own thread instead of bumping older ones.

In the meantime, please follow the instructions at my post above.

 

Thank you, I am on the phone with xbox support as I type. Why open a new thread when the answer is right there? I am sharing similar experiences on this thread, wasn't a new topic, at least that person knows they aren't alone .