Credentials sign in issue on 360

Discus and support Credentials sign in issue on 360 in XBoX on Consoles to solve the problem; Now about a week ago my phone and PC told me they could not connect to anything. As MS had seen suspicious activity on my account, and wanted me to... Discussion in 'XBoX on Consoles' started by StanleyL82, Mar 28, 2017.

  1. StanleyL82
    StanleyL82 Guest

    Credentials sign in issue on 360


    Now about a week ago my phone and PC told me they could not connect to anything. As MS had seen suspicious activity on my account, and wanted me to change password. I did, and had no issues connecting my PC, phone or Xbox one again. Or even playing Xbox
    360 games on the Xbox one.

    Now today I wanted to use the old 360 again, as there are still games I have there that don't work on Xbone via backwards compatibility. But when I was told to enter my password, I got the 8015D003 error. I cleared the 360 system cache, done the security
    code thing again, and lastly did step 3 in the 8015D003 page, that was moving my profile to a usb drive, and re-downloading it.

    Now when I enter my username and password, that works fine on all my other devices, and even this page. I get the "there's a problem with the credentials" issue. I don't have a 2 step verification or the identity verification app etc. So I'm lost on what
    other steps I can try to get it to work. Any help or tips will be greatly appreciated. As there must be a step I've missed along the way. As others that had the same issue could not even play 360 games on Xbox one. But I can. It's isolated to the original
    360 alone.

    :)
     
    StanleyL82, Mar 28, 2017
    #1
  2. Fuhgeddit
    Fuhgeddit Guest
    So what's up with Mad Max?

    They gave me the tomb raider issue 2-3 weeks ago when I signed up. I'm not sure if that was even the latest one
     
    Fuhgeddit, Mar 28, 2017
    #2
  3. bloosuga
    bloosuga Guest
    So what's up with Mad Max?

    Did they give you an issue of it there? It should have been the mad max issue.
    Try signing into this link, should be your gamestop credentials. https://www.gameinformer.com/digimag/signin.aspx
     
    bloosuga, Mar 28, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    Credentials sign in issue on 360

    Hey balc0ra! I would suggest changing your password and seeing if that helps the 360 pickup your credentials. Give it a shot and let me know!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
     
    Mister Cizl, Mar 29, 2017
    #4
  5. StanleyL82
    StanleyL82 Guest
    Password changed, again no issues getting on the Xbox one, phone or apps on Win10 etc. Or back on this profile. My phone instantly said my account needed attention once I changed it on this PC. And it did not even take 10 seconds before all the apps was
    working fine there again.

    Now on my 360 slim that I'm trying to re-download the profile it says the password did not work at all now suddenly. And on my elite that already has the profile, I'm getting the 8015D002 error this time. I did wait for over an hour after I changed the passwords
    to try again, but still nothing.
     
    StanleyL82, Mar 29, 2017
    #5
  6. StanleyL82
    StanleyL82 Guest
    Well I activated two step verification via my Win 10 phone, and with the app password I got from the app, both 360's signed inn with no issues. So now it's working again. I just have to use my phone app again next time I move the profile. But hey it works.
    Thank you for taking time to help out tho Mister Cizl.
     
    StanleyL82, Oct 31, 2018
    #6
  7. StanleyL82 Win User

    Credentials sign in issue on 360

    Well I activated two step verification via my Win 10 phone, and with the app password I got from the app, both 360's signed inn with no issues. So now it's working again. I just have to use my phone app again next time I move the profile. But hey it works.
    Thank you for taking time to help out tho Mister Cizl.
  8. StanleyL82 Win User

    Credentials sign in issue on 360

    Hey balc0ra! I would suggest changing your password and seeing if that helps the 360 pickup your credentials. Give it a shot and let me know!

    --------------------------------------



    Mister CiZl

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
    Password changed, again no issues getting on the Xbox one, phone or apps on Win10 etc. Or back on this profile. My phone instantly said my account needed attention once I changed it on this PC. And it did not even take 10 seconds before all the apps was
    working fine there again.

    Now on my 360 slim that I'm trying to re-download the profile it says the password did not work at all now suddenly. And on my elite that already has the profile, I'm getting the 8015D002 error this time. I did wait for over an hour after I changed the passwords
    to try again, but still nothing.
  9. Mister Cizl Win User

    Credentials sign in issue on 360

    Hey balc0ra! I would suggest changing your password and seeing if that helps the 360 pickup your credentials. Give it a shot and let me know!

    --------------------------------------





    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider
    Program Forums
    for help with Xbox Insider Program troubleshooting.
  10. Miss Ermine Win User

    Sign In Credentials

    Hey there ToxicantOhio2, are you able to go to the account page listed? What happens when you try that? Also what happens when you try to download it? Please make a new thread with these details and we'll get to the bottom of it! :)
  11. ToxicantOhio2 Win User

    Sign In Credentials

    Mine say the same thing...and i dont know what it mean!
Thema:

Credentials sign in issue on 360

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