CREDENCIAS (Mod Translation: CREDENTIALS)

Hello

Thank you for reaching out to us here on the forums with this situation. I understand you're having trouble logging into your Microsoft Account onto Xbox Live is that correct? Are you trying to log on an Xbox One Console or into the Xbox App on another
device? Try signing in here
Microsoft Account Site and see if you can or if any errors pop up when you try. If that doesn't work you might want to try

Recover and reset your lost Microsoft account password.

Let us know with a reply how it goes.

ainda ocorre o problema com as credencias usadas,e o contato com suporte me leva a resolução de problemas relacionados ao xbox one,eu tenho é um xbox360.Tem como eu pedir reembolso em um cartão pre pago,assim eu posso simplesmente criar outro perfil e não
perder dinheiro

[Mod Translated - There is still the problem with the credentials used, and contacting support leads me to troubleshooting issues related to Xbox one, I have is an xbox360. There is like I request refund on a prepaid card, so I can simply create
another profile and don't lose money]

Please MOD, translate this.

When i try to add a friend, it asks me for the password of my parent's account... I enter the password, but then it displays the message "You cannot log in using your Windows Live ID credentials" (translated by google translator) and i'm sure that the password
is correct!

*Mod Removed- PII*

dekontu da bu

(Mod Translation)

Note that this