Creation club refund

hi, does anyone know if there is a way to directly email Microsoft to get a refund for unwanted creation club tokens. I accidently got 3000 instead of 1000 and there’s nothing worth spending it on. The standard link to customer services is no use at all,
I just want to email my problem and let them respond.

:)

 

Club creation error

I am currently experiencing club creation issues. I have my settings correct but it just tells me that something did not go right and to try again. I have tried through a few different things and still unable to. Any info on what is going on with this?

 

Where are my Creation Club Credits for Fallout 4

 

There is no email for support. You would have to contact them by phone or chat.

 

their AI chat is useless:

1stReturn my Fallout 4 Gauss rifle you appear to
have removed from my inventory that I PAID FOR WITH U$D AS CREATION CLUB CREDITS. WHY WOULD BE BUY ANYTHING THAT WAY IF IT DISAPPEARS FOR THE NEXT PLAYTHROUGH?!

AI: I found this post on Microsoft Community that might help solve the problem.

Agent

Is it possible to recover a program that was uninstalled and deleted

Not

I really want that phone number Bing doesn't give it out

Not helpful... "have a toshiba laptop and a program I needed was uninstalled and deleted by mistake is there any
wayto recover this program?" .. NO MY GAUSS RIFLE WAS TAKEN BY AN
AGENT OF MICROSOFT & CREATION CLUB I WANT IT BACK

2ndX-BOX
1 FALLOUT 4, I OWNED THE CREATION CLUB GAUSS RIFLE, BEFORE THE NEW BUNDLE CREATION CLUB NO LONGER EVEN SHOWS MY PURCHASE. That's theft of a purchased item. plz return this with all alacrity your mastery over electrons allows. Your ai agents poor response was:

Here's what I think you are asking about:
A member of my household made a purchase on my Xbox that I didn't authorize.
Is that correct? _NO

Trying bing search for: microsoft account rewards support Still no different. no real help or a real person, or an email account or they don't want their theft uncovered...

 

If you are in the US, call 1-800-469-9269 and go through the voice prompts for billing support.

 

I've tried chat... hello at least you are a human and seem to care, MS doesn't, Bethesda maybe. I Tweeted my issue to Help Bethesda.net, about my already purchased Gauss Rifle disappearing from my Creation Club Wallet., when CC rolled out the new bundle.

“Once purchased and installed it is not possible to disable or remove Creation Club Content.“
I ask: why then in my wallet does it not show I purchased & installed the CC Gauss Rifle with introduction of the new bundle, 3 items I previously purchased individually? I want to see that i still own it, if not WHY NOT? I am now level 34 in this play-through,
when can I expect it to show up?