Crazy Static Screen on Startup

I am assuming this is a Samsung TV and am further assuming the picture on any of the other inputs is ok. Can you connect the XBOX to another display and if so is the problem the same? Have you tried a hard reset yet? https://beta.support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Best regards

Sassan

do a full reset of the console

and also now that i think about it on my inital startup it went from green screen to a crazy looking glitched out screen, like an old nintendo game all kind of colors and small pixels, for about 2 seconds and then black screen then an auto power down. starting
the second time was green screen freeze up.

Hi, I hope you're doing great out there.

I'm Wille, an Independent advisor and I am here to help you with your concern.

I'm sorry you're having issues with your Xbox, I have some recommendations that might help if it's not a hardware failure.

- Try connecting the HDMI cable to a different HDMI port on the TV;

- Try using another HDMI cable (tested on another device) to connect the Xbox One X to your TV;

-Try connecting the Xbox One X to a different TV;

- Try plugging the Xbox One X and TV into a power outlet.

If it works, I know you've already performed a power cycle, but try the step below followed by the other:

1. Turn off the console by pressing and holding the Xbox button on the front of the console for about 10 seconds. The console will shut down.

2. Turn the console back on by pressing the Xbox button on the console or the Xbox button on the controller. "

If that doesn't work, resetting your console while keeping games and apps will be the next option. Don't worry, as long as you're connected to Xbox Live, your progress and game saves won't be deleted. It will remove all your accounts, but you can add them all later.

Press the Xbox button to open the dashboard.

Select System Profile > Settings > System Information > Console.

Select Reset Console.

Reset and keep my games and apps.

This procedure will solve if it is something in the Xbox One X Operating System, if it does not solve it, there is a great possibility of being a physical problem. Therefore, open a service request for your Xbox at the link below. You can follow the repair through the same link:

https://support.microsoft.com/devices

Hoping that everything works out for the best.

I hope I helped you. Hugs!

Hey peterhump! If you believe the console is behaving in a way it shouldn't, I would suggest taking it back to the retailer you purchased it from. Thanks!